thwarrenh
 New
United States
Offline
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Now we get that information. Already returned my unit. This is why DJI needs to pay attention to other industry leaders. For instance: I got an email from NI letting me know that the newest version of El Capitan was not compatible with their audio units, 3 days ago. I know not to update to El Capitan because they communicated, something DJI just fails to do time after time.
How difficult would it have been for them (you) to tell us last week that is what we were waiting on? How difficult would it have been for DJI to send out an email to everyone who is obviously registered here before the release of iOS9 and tell us whether or not the app worked? Don't tell me they couldn't have known because anyone with a developers tool kit had access to the app and OS well before it was released.
Basically it comes down to 'not caring enough'. That's the simple truth. This is not a premium supplier, they do not value their customers and create products in alignment with their aims, they care about replicating industry leaders at a fraction of the cost and try to pitch them as 'just as good'. Service is what builds brand loyalty, not price. |
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