niveksarah
lvl.2
Flight distance : 160528 ft
Australia
Offline
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Greetings all, a quick comment with my experiences with DJI.
I own a Phantom Vision 2+ (18 months) and an Inspire 1 (6 months) and am happy with the products. I did have an issue with the wifi connection failing on the 2+ and it needed to be returned to DJI for repair, but prior to this, I had prompt and regular responses via email trying to sort out the issue. While it wasn't great losing the 2+ for a few weeks, everything was resolved without any hassle. As a small business owner, I recognise that you get some people working for you that are great, others maybe not so much, plus we all have good and bad days. So while we may be frustrated at the time with something not working correctly, keep your cool, be polite but precise, and everything should work out fine.
Happy flying! |
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