Good day,

I have a problem with my nickname reverting to default one: fans55aab121


Every other time I log in it goes back to this... instead staying how I have changed it: tgchan

Also, my old gear: osmo pocket 1 still shows up on my profile despite contacting moderators about it...

My new osmo pocket 3 does not show on the profile...


Can someone fix it, please?

Hi there, thank you for reaching out. You name is showing 'tgchan' at this moment. Would you please provide us a screenshot about the name issue? We will help you to further check with our relevant team.
For the icon issue, would you please PM me the serial number to confirm? Thanks.

Hello there/

I have changed it again when I logged in. I will log out and see if it reverts/

Yes, it changes when I log out ;(

fansbd8dd411 Posted at 7-11 23:02
Yes, it changes when I log out ;(

Thank you for the sharing. We will further check with our team first and update you soon. Thanks.