Hi,

I've take a look at the new DJI SDR transmitter, looks nice, and we can have Ronin control by app. I see that activetrack isn't available with it, but why ? What the point of getting control by the ronin app, like with the Raveneye, but no Activetrack ? Is a software update planned for this ? Or the point is to put SDR and Raveneye on the RS3 pro or others gimbals ? Thats sound a bit silly, don't you ?

Yeah, disappointed that active track is disabled with the SDR. I was ready to buy until I saw that...

Hi there, thank you for reaching out and sharing us your feedback. We truly understand your concern and  w will consider this as a suggestion. Your valuable feedback will be promptly forwarded to the relevant team for a thorough evaluation. We would like to assure you that we are committed to providing the best user experience.

Thank you for your continued support.

DJI Natalia Posted at 7-23 20:30
Hi there, thank you for reaching out and sharing us your feedback. We truly understand your concern and  w will consider this as a suggestion. Your valuable feedback will be promptly forwarded to the relevant team for a thorough evaluation. We would like to assure you that we are committed to providing the best user experience.

Thank you for your continued support.

Hi Natalia,

I hope you can push an update about that as soon as possible, like ZmoothOperator said, it's the only thing stopping me to buy this product.

Volt Production Posted at 7-24 03:24
Hi Natalia,

I hope you can push an update about that as soon as possible, like ZmoothOperator said, it's the only thing stopping me to buy this product.

Hi there, We're sorry that changes might take a little time, but we truly value your feedback and we'll make sure to pass it on to the right team for review. We're always striving to make things better and better, so please stay tuned to the latest news on our DJI official website at www.dji.com. 

Thank you so much for your understanding and support!

Absolutely ridiculous to disable ActiveTrack for the SDR product. Furthermore, DJI has mutilated the Activetrack function logic in the latest Ronin App version 1.8.0 by removing vehicle and object recognition... Absurd.

I second this. Was really surprised to discover that Active Track was  unavailable with the SDR

Other issues are:
. The SDR receiver isn’t recognized as a webcam when plugged into a computer like the DJI Transmission
. The receiver won’t charge the battery of the iOS device it’s plugged into

OMG...Just got the SDR and after spending a few hours trying to get Active Track to work...I find out its totally disabled? Like I have to go back to the RavenEye?

So my first few hours with the SDR are a mixed bag. No active track, and no RX seen as a webcam via the USB-C. So why did I stop using my other transmitters? <sigh> I really wanted this to be an upgrade to the Raveneye and sit on my Ronin permanently. This is so typical of DJI. Somethings you just assume are part of the functionality, so you never comb through the fine print. I definitely have a love/hate relationship with DJI.

The ActiveTrack function is definitely needed in SRD, I considered the possibility of using it for live broadcasts, but now I don’t even know. Integration with Ronin needs to be more advanced, I hope so. Otherwise, there will be a bunch of extra hardware again, especially since Raven and SDR will be able to work together for different tasks on one gimbal?

LaurenOE Posted at 8-27 16:05
So my first few hours with the SDR are a mixed bag. No active track, and no RX seen as a webcam via the USB-C. So why did I stop using my other transmitters?  I really wanted this to be an upgrade to the Raveneye and sit on my Ronin permanently. This is so typical of DJI. Somethings you just assume are part of the functionality, so you never comb through the fine print. I definitely have a love/hate relationship with DJI.

Totally agree with you ! With DJI you never know you're gonna get ! Very disappointed to lost the active track with SDR. The image quality is definitively better, but somewhat useless withour the active track