I recently purchased the DJI SDR Transmission. I've tried testing it multiple times over the last few days and every time the signal constantly drops out. The drop outs only last a second or two as the receiving monitor first flashes black and then my monitor's "no input" screen pops up. Sometimes it will happen just once or twice every few miinutes, other times it will happen 5 or 6 times in less than a minute. The camera is a Red Komodo X, the receiving monitor is a brand new Atomos Shinobi. I'm using SDI for both, I have tried swapping through multple SDI cables at both connection points, including using brand new cables but it hasn't helped. I've tried switching from the AUTO setting to manually choosing various channels, this too did nothing. I own a Teradek system, so just to confirm it had nothing to do with my camera, monitor, or cables, I switched everything to the Teradek and everything worked flawlessly. Switched back to the DJI system and the drop outs started almost immediately. Surely this can't be normal. Is this just a bad unit that needs to be replaced or is there some sort of an easy fix?

Hi there, we are sorry to hear about this feedback. May I know when the screen flashes black at that moment, does the camera playback?

For the situation you reported, it is also suggested that you could export the LOG, and we will forward to our engineer to further check, thanks.

I've had the same issue with my DJI SDR RX, but I only have it when using SDI out to an Atomos Shinobi 7". When I output to other monitors or use HDMI output, I have no dropout issue. That said, I'd really prefer to use the SDI out with my Shinobi 7"

amadrid6 Posted at 8-21 06:41
I've had the same issue with my DJI SDR RX, but I only have it when using SDI out to an Atomos Shinobi 7". When I output to other monitors or use HDMI output, I have no dropout issue. That said, I'd really prefer to use the SDI out with my Shinobi 7"

Yea I eventually figured it out once I tried some other monitors and the issue went away. I ended up returning the Shinobi and getting a Portkeys. No more issues with the Portkeys.

same problem here!

I have a new pair and I am getting the same issue.  The other new pair is not doing this.  It goes black for a few seconds randomly between 10 seconds and 40 seconds.Now the second pair is now steady black.