Hi
RC 2 Activation failed code error (-2), please help me resolve this

We apologize for any inconvenience caused. After our investigation, it seems the activation failure might be due to a device firmware issue. We kindly request that you bring the remote controller to our authorized service center (ASC) for further inspection. Technicians there will conduct a comprehensive assessment and provides you with a suitable solution. If you have any questions, please do not hesitate to consult with the technicians, or you can also reach out to us. Thank you for your understanding and cooperation!

También tengo problemas para activar el control RC2. Error(-2). Estoy en Argentina, necesito solucionar esto.
En caso de tener que enviarlo a un centro técnico autorizado me pueden decir a quien...

fans04c263d8 Posted at 8-15 17:32
También tengo problemas para activar el control RC2. Error(-2). Estoy en Argentina, necesito solucionar esto.
En caso de tener que enviarlo a un centro técnico autorizado me pueden decir a quien...

Hello. We apologize for any inconvenience caused. After our investigation, it seems the activation failure might be due to a device firmware issue. We kindly request that you bring the remote controller to our authorized service center (ASC) for further inspection. Technicians there will conduct a comprehensive assessment and provides you with a suitable solution. If you have any questions, please do not hesitate to consult with the technicians, or you can also reach out to us. Thank you for your understanding and cooperation!

Following is the contact information of our ASC.
Company name: BIDCOM S.R.L
Service address: Caldas 1551, C1427 CABA
Contact number: 8103451102/ Whatsapp 1162601114
Email Address: consultas@bidcom.com.ar
Available time: 09:00 AM - 19:00 PM (Mon-Fri)
                           10:00 AM-17:00PM (Sat)

DJI Susan Posted at 8-15 19:42
Hello. We apologize for any inconvenience caused. After our investigation, it seems the activation failure might be due to a device firmware issue. We kindly request that you bring the remote controller to our authorized service center (ASC) for further inspection. Technicians there will conduct a comprehensive assessment and provides you with a suitable solution. If you have any questions, please do not hesitate to consult with the technicians, or you can also reach out to us. Thank you for your understanding and cooperation!

Following is the contact information of our ASC.

The device I just bought from dubai is giving activation error. and I can't use it. i am now living in turkey. i would like to ask for help.

alihas Posted at 8-20 00:13
The device I just bought from dubai is giving activation error. and I can't use it. i am now living in turkey. i would like to ask for help.

Hi alihas, we replied you in another post, please kindly check, thanks.
https://forum.dji.com/forum.php?mod=viewthread&tid=316840