I get the following error when activating email
I have read all the answers and comments, but I have not reached the conclusion

I can't send the device to you. Please don't post duplicate comments


What is the problem with the operating system?
Don't you have a QC unit?
Are they all unemployed who buy every series of your products and then come to you to solve the problem?
People have jobs. You hurt everyone who bought this device and end with an apology?
There should be a public campaign to complain about you soon I will report this error (Activation failed. Check and try again Activation failed. Error code: server error (-2) Check and try again Try contacting DJI support if the problem persists.
I will launch
I can't send the device to you because I'm on a lot of business trips, you have to give us a solution to restart the device ourselves.

Activation failed. Check and try again Activation failed. Error code: Server error (-2). Check and try again. Contact DJI Support if the issue persists)

Orsa Posted at 8-10 13:07
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Activation failed. Check and try again Activation failed. Error code: Server error (-2). Check and try again. Contact DJI Support if the issue persists)

HI there, we apologize for any inconvenience caused. After our investigation, it seems the activation failure might be due to a device firmware issue. We kindly request that you bring the remote controller to our authorized service center (ASC) for further inspection. Technicians there will conduct a comprehensive assessment and provide you with a suitable solution. If you have any questions, please do not hesitate to consult with the technicians, or you can also reach out to us. Thank you for your understanding and cooperation!

I have the same issue

djiuser_G8eaZfDwbAt0 Posted at 8-20 00:39
I have the same issue

Hi there,
thank you for reaching out.

May we confirm if you are experiencing the same error as the original poster? If yes, we apologize for any inconvenience caused. After our investigation, it seems the activation failure might be due to a device firmware issue. We kindly request that you send the remote controller to our repair center for further inspection by creating a case here at [https://repair.dji.com/repair/index]. DJI technicians will conduct a comprehensive assessment and promptly provides you with a suitable solution. If you have any questions, please do not hesitate to reach out to us.

Thank you for your understanding and cooperation!

u better give people a Solution where they can fix that at home and not to send it and wait for 6 weeks. It should be possible to set it back to factory options and then update to new firmware. Ill get mine tomorrow and if i have rhe same issue i will not be able to fixbit caise on monday ill got to miami and will use it there. so unable to wait 6 weeks.

djiuser_lidMq9umuqeF Posted at 8-28 23:43
u better give people a Solution where they can fix that at home and not to send it and wait for 6 weeks. It should be possible to set it back to factory options and then update to new firmware. Ill get mine tomorrow and if i have rhe same issue i will not be able to fixbit caise on monday ill got to miami and will use it there. so unable to wait 6 weeks.

Hi there,
thank you for reaching out.

We regret any inconvenience caused. Please inform us here if you encounter any further issues.

Looking forward to your response. Thank you.