Jimmy Johansson Posted at 8-28 21:27
Same here with Pixel 8, would like that link

Hi there,
thank you for reaching out.

You may check the link provided to see if you can isolate the issue. Let me know if you have any other difficulties.

DJI Fly APP: https://pan-sec.djicorp.com/s/AyTTCperK58xbAy

Thank you for your kind understanding.

DJI Diana Posted at 8-17 01:57
Hi all.

We've noticed that our Android users are having an issue opening the DJI Fly/ Mimo app after updating the system. We take this matter seriously and have promptly reported the issue to our engineers. For the above users, we have sent you the link via PM and you can download the temporary installation package and give it a try. If you have any questions, please feel free to let us know.

Hi, can i also have the link too, i have an Oppo A52, app not working at all.
Thanks in advance.

Hi, I’m experiencing the same issue. Can you send the link for the working build?

djiuser_flavi79 Posted at 8-30 11:32
Hi, can i also have the link too, i have an Oppo A52, app not working at all.
Thanks in advance.

Hi there,
thank you for reaching out.

You may check the link provided to see if you can isolate the issue. Let me know if you have any other difficulties.

DJI Fly APP: https://pan-sec.djicorp.com/s/AyTTCperK58xbAy

Thank you for your kind understanding.

fans603dff72 Posted at 8-30 15:24
Hi, I’m experiencing the same issue. Can you send the link for the working build?

Hi there,
thank you for reaching out.

You may check the link provided to see if you can isolate the issue. Let me know if you have any other difficulties.

DJI Fly APP: https://pan-sec.djicorp.com/s/AyTTCperK58xbAy

Thank you for your kind understanding.

Hi.  I've a pixel 7a, it was working great for the last few updates fine.  I went to use it yesterday and I just get a blank screen.

I tried looking for an older APK, and tried one from 6 months ago.  I did have to disable play protect, but still just a white screen.  I did have an issue after a pixel security update when I had a pixel 6a, but that resolved after a few more updates.

If there is a beta that works now, please DM me.

jpig Posted at 8-30 23:41
Hi.  I've a pixel 7a, it was working great for the last few updates fine.  I went to use it yesterday and I just get a blank screen.

I tried looking for an older APK, and tried one from 6 months ago.  I did have to disable play protect, but still just a white screen.  I did have an issue after a pixel security update when I had a pixel 6a, but that resolved after a few more updates.

Hi there,

We are truly sorry for the inconvenience you are experiencing. The relevant team are aware of the problem and urgently fixing it with the engineering team. We have send you an alternative method, please check your DM.

DJI Diana Posted at 8-17 20:21
Hi all.

We've noticed that our Android users are having an issue opening the DJI Fly/ Mimo app after updating the system. We take this matter seriously and have promptly reported the issue to our engineers. For the above users, we have sent you the link via PM and you can download the temporary installation package and give it a try. If you have any questions, please feel free to let us know.

Hi,could I also get the link ?

Same issue here using Google Pixel 8 pro with the DJI fly app. Can you send me the temporary app link. Please. Thanks a lot.

djiuser_bK44nldYsYz0 Posted at 8-31 08:22
Hi,could I also get the link ?

Hi there,
thank you for reaching out.

You may check the link provided to see if you can isolate the issue. Let me know if you have any other difficulties.

DJI Fly APP: https://pan-sec.djicorp.com/s/AyTTCperK58xbAy

Thank you for your kind understanding.

Matthias Schimmelpfennig Posted at 8-31 11:56
Same issue here using Google Pixel 8 pro with the DJI fly app. Can you send me the temporary app link. Please. Thanks a lot.

Hi there,
thank you for reaching out.

You may check the link provided to see if you can isolate the issue. Let me know if you have any other difficulties.

DJI Fly APP: https://pan-sec.djicorp.com/s/AyTTCperK58xbAy

Thank you for your kind understanding.

A solution that worked for me to make DJI Fly app to be installed and work on Android 13 and Galaxy Active 3
1.turn off Google Play Protect options (se below)
2.Install
3.DJI Fly app works on Android 13
4.turn on Google Play Protect options
5.DJI Fly app works on Android 13

Ensure that you have downloaded the DJI Fly app from official website and then follow this path to turn off Google Play Protect options:
Google Play ➔ Profile ➔ Play Protect ➔ Settings ➔ Turn off the two options listed below ➔ Re-install the app and test again.

DJI Diana Posted at 8-30 20:57
Hi there,
thank you for reaching out.

It works perfectly - Thank-you!

Flavi79 Posted at 8-31 23:58
It works perfectly - Thank-you!

Hi there,
thank you for reaching out.

I appreciate the update and are glad your issue has been resolved.

Should you have any other questions, kindly message us here for assistance. Thank you.

Hi could I get the link too please I'm having same issue with Google 8 pro

djiuser_3p8l4pfw4eOh Posted at 9-1 01:08
Hi could I get the link too please I'm having same issue with Google 8 pro

Hi there,
thank you for reaching out.

You may check the link provided to see if you can isolate the issue. Let me know if you have any other difficulties.

DJI Fly APP: https://pan-sec.djicorp.com/s/AyTTCperK58xbAy

Thank you for your kind understanding.

Same issue it was working fine, but stops working, won't start, on One Plus Open (android 14), tried erasing cache, grant all permisions, uninstalling and reinstalling, same issue won't start....

DJI Diana Posted at 8-17 20:19
Hi there,
thank you for reaching out.

Hi Diana,

Im having the Same issue, with dji fly 1.13.10 and a Google Pixel its Not working.
Could you send me please this updated version

DJI Diana Posted at 9-1 01:17
Hi there,
thank you for reaching out.

Thank you all sorted

fans8b2c9782 Posted at 9-1 08:09
Hi Diana,

Im having the Same issue, with dji fly 1.13.10 and a Google Pixel its Not working.

Hi there,
thank you for reaching out.

You may check the link provided to see if you can isolate the issue. Let me know if you have any other difficulties.

DJI Fly APP: https://pan-sec.djicorp.com/s/AyTTCperK58xbAy

Thank you for your kind understanding.

Vramire2 Posted at 9-1 05:12
Same issue it was working fine, but stops working, won't start, on One Plus Open (android 14), tried erasing cache, grant all permisions, uninstalling and reinstalling, same issue won't start....

Hi there,
thank you for reaching out.

You may check the link provided to see if you can isolate the issue. Let me know if you have any other difficulties.

DJI Fly APP: https://pan-sec.djicorp.com/s/AyTTCperK58xbAy

Thank you for your kind understanding.

DJI Diana Posted at 9-1 19:08
Hi there,
thank you for reaching out.

It worked perfect! Thank you very much!

DJI Diana Posted at 8-17 20:21
Hi all.

We've noticed that our Android users are having an issue opening the DJI Fly/ Mimo app after updating the system. We take this matter seriously and have promptly reported the issue to our engineers. For the above users, we have sent you the link via PM and you can download the temporary installation package and give it a try. If you have any questions, please feel free to let us know.

Hey Dijana i have the same Problems with Android 14.
Can you please send the link?

Thank you

djiuser_NdIU7MzMKHPt Posted at 9-1 23:39
Hey Dijana i have the same Problems with Android 14.
Can you please send the link?

Hi there,
thank you for reaching out.

You may check the link provided to see if you can isolate the issue. Let me know if you have any other difficulties.

DJI Fly APP: https://pan-sec.djicorp.com/s/AyTTCperK58xbAy

Thank you for your kind understanding.

DJI Diana Posted at 8-29 22:06
Hi there,
thank you for reaching out.

Thanks, This link has worked. Why don't you update the main download with this? Is it specific to this problem?

Same issue for me.

John Lucchesi Posted at 9-2 13:30
Same issue for me.

Hi there,
thank you for reaching out.

Could you please confirm the mobile device you are using? Also, could you specify whether the app is failing to open or is it freezing on the landing page?

Looking forward to your response. Thank you.

Same issue, may I get the link of temporary fix? App freezes with dji logo. I have pixel 9 pro.

djiuser_a64aOQQFZ2S8 Posted at 9-3 08:22
Same issue, may I get the link of temporary fix? App freezes with dji logo. I have pixel 9 pro.

Hi there,
thank you for reaching out.

We apologize for the inconvenience. You may check the link provided to see if you can isolate the issue. Let me know if you have any other difficulties.

DJI Fly APP: https://pan-sec.djicorp.com/s/AyTTCperK58xbAy

Thank you for your kind understanding.

Pls send me the link too

DJI app not working for a few days. App opens but closes imediately

Hi please could I have the link to this, it is now 1 month on and my android still is unable to download DJI fly

do you have 16 beta?

SL_Droner Posted at 8-17 07:39
I have the same issue. Pixel 7 Android 14. It was working up until Thursday when I updated both Android and DJI software. Since then all I get is a white screen with DJI logo. Has somewhat ruined some if my holiday plans. Can we get this fixed please? I have uninstalled the app, downloaded the  APK file and re-installed with no luck. DJI. please fix this asap. Thanks.

Same issue

Hi Diana

Can you send me the link as well please

Peter

fans6acc781a Posted at 9-22 03:03
Hi Diana

Can you send me the link as well please

Hi there,
thank you for reaching out.

Our official website has updated the latest version of the APP, you can download it directly from our website.

https://www.dji.com/downloads/djiapp/dji-fly

Should you have any other questions, feel free to contact us. Thank you.

I have a Mavic Air 2 and my phone is a Samsung S24 Ultra. After I update to One UI 6.1.1, the DJI Fly doesn't work. I uninstall the app and try to download it again. Still doesn't work. What can I do? I need to fly my drone.
Thanks

djiuser_sdBT8dOlY5Ph Posted at 9-22 09:19
I have a Mavic Air 2 and my phone is a Samsung S24 Ultra. After I update to One UI 6.1.1, the DJI Fly doesn't work. I uninstall the app and try to download it again. Still doesn't work. What can I do? I need to fly my drone.
Thanks

Hi there,
thank you for reaching out.

Our official website has updated the latest version of the APP, you can download it directly from our website.

https://www.dji.com/downloads/djiapp/dji-fly

Should you have any other questions, feel free to contact us. Thank you.

fans6acc781a Posted at 9-22 03:03
Hi Diana

Can you send me the link as well please

Hi there,
thank you for reaching out.

Our official website has updated the latest version of the APP, you can download it directly from our website.

https://www.dji.com/downloads/djiapp/dji-fly

Should you have any other questions, feel free to contact us. Thank you.

leonie Barrett Posted at 9-19 05:49
Hi please could I have the link to this, it is now 1 month on and my android still is unable to download DJI fly

Hi there,
thank you for reaching out.

Our official website has updated the latest version of the APP, you can download it directly from our website.

https://www.dji.com/downloads/djiapp/dji-fly

Should you have any other questions, feel free to contact us. Thank you.