Hi There,

My Avata 2 had an unfortunate accident with a tree and now it will start up but as soon as it takes of it flips toward the rear left prop.  I cleared out some debris from the motor and made sure the prop is on properly. There was also a crack on the propeller guard and I filled it to maintain resistance for the prop.  However the drone still flips over on takeoff.  The only thing I can think of is that the crash damaged the motor and now it's not getting enough power?  I have DJI care but wanted to see if anyone else has a fix for this before I send it in.

Thanks!  

Hi there,
thank you for reaching out.

We regret to hear about the drone crash. For your safety and optimal performance, we strongly advise sending the drone back to us for further diagnosis. You may also request a data analysis to check on what happened (a fee might be applied). You may submit an online repair request through this link: {https://repair.dji.com/repair/index}. If you need assistance with creating a ticket, you may contact DJI support at (https://www.dji.com/support).

Thank you for your kind understanding and continued support.