Hi All,

Can anyone help me - I have  problem with my DJI mini 3 the drone will only power up if the battery is low on charge, when fully charged the drone does not want to power up, and the green lights will flash has any one ever experienced anything like this before?? any thoughts or help would be greatly appreciated!!

Hi there, thank you for reaching out and we do apologize for the trouble caused. Kindly make sure the firmware is updated to the latest version. Also, please try fully discharge the battery and charge again.

if the issue still persists, kindly share us a video recording demonstrating the issue for us to check further on this with our engineering team. Thank you for your understanding and support.

DJI Natalia Posted at 8-22 22:53
Hi there, thank you for reaching out and we do apologize for the trouble caused. Kindly make sure the firmware is updated to the latest version. Also, please try fully discharge the battery and charge again.

if the issue still persists, kindly share us a video recording demonstrating the issue for us to check further on this with our engineering team. Thank you for your understanding and support.

Hi, I will do that - thank you so much for your help!

geniussparky Posted at 8-26 00:04
Hi, I will do that - thank you so much for your help!

You are welcome. If you have any further questions or concerns, please feel free to contact us. We are always happy to help you!

Thank you for your great support and have a wonderful day ahead!