After the last Android 14 update from the end of July, the DJI Fly application no longer opens, Even though I give it all the permissions in the phone settings - Motorola Edge 50 Ultra.  The notification I receive informs me that privacy settings are missing from the application.  Please consider solving these problems more quickly.  
I ask the DJI representatives not to respond to this topic with the embarrassing reply that proposes an Android downgrade or the use of an older generation phone.
As many users of DJI products have said over time, we invest considerable sums in your products and you don't seem to respect that properly.

Hi there,

Your device is not listed as a Supported Mobile Device on DJI Official Website. Generally, devices not listed as supported mobile devices can also be used if their system versions are the same or later than those published on the DJI official website (Beta system versions may not be compatible), but their stabilization has not yet been verified. It is recommended that you download and install the app to test the basic functions, or go to a nearby outlet (if any) for product testing. At the moment this is a known issue for some compatible devices.  If it works on your device, you can try the temporary alternative method provided on your DM for this issue. But if it doesn't we are unable to assist further as it is not listed in the official site. Thank you for your understanding and support.

You can try this patch to see if it works...

https://forum.dji.com/forum.php?mod=viewthread&tid=316868

DJI Gamora Posted at 8-24 22:52
Hi there,

Your device is not listed as a Supported Mobile Device on DJI Official Website. Generally, devices not listed as supported mobile devices can also be used if their system versions are the same or later than those published on the DJI official website (Beta system versions may not be compatible), but their stabilization has not yet been verified. It is recommended that you download and install the app to test the basic functions, or go to a nearby outlet (if any) for product testing. At the moment this is a known issue for some compatible devices.  If it works on your device, you can try the temporary alternative method provided on your DM for this issue. But if it doesn't we are unable to assist further as it is not listed in the official site. Thank you for your understanding and support.

Dear DJI Gamora, to understand how lacking in substance your answer is, I make an additional clarification.  DJI Fly was working perfectly for me on that phone, before the last Android 14 update. And a suggestion, please stop giving ridiculous answers, in which you say "or above" in relation to the Android version.  I am on the latest version available on the market, both Android and DJI Fly.  So the problem is with your technical department

Burt37 Posted at 8-24 22:59
You can try this patch to see if it works...

https://forum.dji.com/forum.php?mod=viewthread&tid=316868

Thank you. If the DJI technicians are not able to keep up with the Android updates, I will also try the patch to see if it works.

djiuser_q5Cz9Ub8bw1Y Posted at 8-25 00:40
Dear DJI Gamora, to understand how lacking in substance your answer is, I make an additional clarification.  DJI Fly was working perfectly for me on that phone, before the last Android 14 update. And a suggestion, please stop giving ridiculous answers, in which you say "or above" in relation to the Android version.  I am on the latest version available on the market, both Android and DJI Fly.  So the problem is with your technical department

Have you tried the link provided on your DM? As mentioned it is a known issue, however we are unable to troubleshoot further if issue still persist if the provided link is not working. We have no information on the device that is not listed on our official site. Thank you for your understanding and support.

djiuser_q5Cz9Ub8bw1Y Posted at 8-25 00:50
Thank you. If the DJI technicians are not able to keep up with the Android updates, I will also try the patch to see if it works.

You don't make any sense...

This patch was given to us by DJI, so to "keep up" with the Safety update (not really Android OS related) released about two weeks ago...

If the majority of you guys did bother to read this forum, you would have already realised that the patch has been available for the past week...

Burt37 Posted at 8-25 13:40
You don't make any sense...

This patch was given to us by DJI, so to "keep up" with the Safety update (not really Android OS related) released about two weeks ago...

Thanks again, Burt. Obviously, I will try the patch you recommended. I also continue to believe that a patch is not proof that a brand that has 90 percent of the world market in the drone segment respects its customers.  When you claim to be a world leader, you behave as such and offer stable and universally usable IT solutions.

Burt37 Posted at 8-25 13:40
You don't make any sense...

This patch was given to us by DJI, so to "keep up" with the Safety update (not really Android OS related) released about two weeks ago...

I confirm that I installed the patch and it works

djiuser_q5Cz9Ub8bw1Y Posted at 8-25 23:51
I confirm that I installed the patch and it works

Hi there,
thank you for reaching out.

Thank you for the update; we are pleased to hear that your issue has been successfully resolved.

Should you have any other questions, kindly message us here for assistance.

djiuser_q5Cz9Ub8bw1Y Posted at 8-25 22:57
Thanks again, Burt. Obviously, I will try the patch you recommended. I also continue to believe that a patch is not proof that a brand that has 90 percent of the world market in the drone segment respects its customers.  When you claim to be a world leader, you behave as such and offer stable and universally usable IT solutions.

Perhaps you misunderstood me...

DJI has no control whatsoever on what google Android does with their OS and/or safety updates...

So when the new safety update came out and it was noticed that the DJI Fly app was no longer working, DJI managed to come up with a patch within 72 hours of the issue being recorded...

I'm not disputing the reasons for this to happen, be that the DJI Fly app may still has some back doors that needed to be closed for the app to work after the new security update, or that maybe there are other apps that have stop working on the Android phone and we simply don't know yet...

Bottom line is that the app works again and the issue was resolved promptly...

My dji fly always crashing even i uninstall and reinstall it. Im using xiaomi with miui 14.0.1.0. Please help, i just skip 2 of my precious moment without drone, because this problem

djiuser_Ci4WDqgn2hZz Posted at 8-26 23:03
My dji fly always crashing even i uninstall and reinstall it. Im using xiaomi with miui 14.0.1.0. Please help, i just skip 2 of my precious moment without drone, because this problem

Hi there,
thank you for reaching out.

Please try the link provided below to determine if you can isolate the issue.

DJI Fly APP: https://pan-sec.djicorp.com/s/AyTTCperK58xbAy

Let us know if you encounter any other issues. Thank you.

Mise à jour par ce lien, ok.

Bertrand MANDON Posted at 8-31 23:04
Mise à jour par ce lien, ok.

Hi there,
thank you for reaching out.

Could you confirm whether your issue has been resolved?

Please keep us posted. Thank you.

Just download the beta in works on my Google Pixel with android 14 it was the only solution and I don't know why DJI has not publish this yet https://pan-link.djicorp.com/s/AyTTCperK58xbAy

Try using a different phone if possible

My dji fly app started crashing I get the message that says the fly app has a bug and I need to get a fix from dji

I am using a Samsung Galaxy S21 Ultra which is on the approved device list and the app that keeps closing and crashing when trying to open it is V 1.14.0
Please Help

Totally agree! DJI should be a professional company and take things more seriously. I own a Google pixel 6a.f phone for many years. Never had issues.

Now big problem. DJI fly app will not start. Blank screen

Ms Ivy Posted at 9-5 16:33
My dji fly app started crashing I get the message that says the fly app has a bug and I need to get a fix from dji

I am using a Samsung Galaxy S21 Ultra which is on the approved device list and the app that keeps closing and crashing when trying to open it is V 1.14.0

Hi there,
thank you for reaching out and we're sorry for the trouble.

In order to ensure that the app can be used normally, we have opened a download channel on DJI’s official website. You can visit our website at https://www.dji.com/downloads/djiapp/dji-fly to download and install the latest APK file to update the app.

Thank you for your understanding and support.

DJI Diana Posted at 9-7 00:31
Hi there,
thank you for reaching out and we're sorry for the trouble.

Moi avec un Mini 3 et un téléphone xaomi redmi note 10 pro. Ça ne fonctionne pas

I received my mini 3 pro yesterday and I can't even install the DJI Fly app.
I have a Samsung Galaxy S23 ultra with the last update of Android.
What can I do?