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DJI mavic mini 4 pro activation error
163 1 8-25 14:15
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MichaelMerriam
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Canada
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I purchased a DJI Mini 4 Pro at a retailer here in Alberta, Canada. Out of the box, upon trying to activate the RC2 controller, it gives me the error message: Activation Failed Server Error (-2). How can I resolve this issue. Is there a way to do so without sending it back to the manufacturer?

8-25 14:15
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DJI Susan
Administrator
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Hello.We apologize for any inconvenience caused. After our investigation, it seems the activation failure might be due to a device firmware issue. We kindly request that you send the remote controller to our repair center for further inspection by creating a case here at [https://repair.dji.com/repair/index]. DJI technicians will conduct a comprehensive assessment and promptly provides you with a suitable solution. If you have any questions, please do not hesitate to reach out to us. Thank you for your understanding and cooperation!
8-25 19:26
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