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ADDRESS Noise Reduction Bug
251 5 8-26 08:48
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Fishycomics
First Officer
United States
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I am again Addressing to DJI the Bug they have caused, the Mic2 switching over disconnects the  Noise reduction I now must check each time the Rx that I do my  actual primary use, maybe send in my Rode and use that, DJI  wants to make us all fee the most important Customer but yet  can actually Take care of one. so    till this is resolved I am  saying. Thank you

no pun intended. Real Life  can hurt but no one can come forward  and know they got this issue, less the  simply use it and say, did I actually  hit the wrong button Nope, you were spot on, never in your life you made a Mistake  all the Pow wow  too ya





8-26 08:48
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LeMagnifique
lvl.4
Flight distance : 3281 ft
Czechia
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I dont get it, even I watched the video 3 times.
8-26 09:52
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Fishycomics
First Officer
United States
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LeMagnifique Posted at 8-26 09:52
I dont get it, even I watched the video 3 times.

if settings are correctly set the NR stays on, does not
8-26 10:10
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DJI Gamora
Administrator

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Hi there,

Thank You for reaching out. We are truly sorry for the inconvenience you are experiencing.

1. After powering on the transmitter and receiver, select the transmitter on the receiver's screen that needs to enable the noise cancelling function, swipe up, and tap "Noise Cancelling". If the transmitter status indicator turns yellow and remains lit, it indicates that the noise cancelling function has been successfully enabled.

2. Press the power button on the transmitter. If the transmitter status indicator turns yellow and remains lit, it indicates that the noise cancelling function has been successfully enabled.

Kindly take note: Noise cancellation is not supported when the Transmitter is directly connected to the phone via Bluetooth.

I hope this information has helped to clarify your inquiries. If you have any other questions, kindly let us know. Thank You!
8-28 00:52
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Fishycomics
First Officer
United States
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DJI Gamora Posted at 8-28 00:52
Hi there,

Thank You for reaching out. We are truly sorry for the inconvenience you are experiencing.

As we are not after instruction, We are after esculating the trouble that the firmware cause.

Screenshot 2024-08-28 070319.png
8-28 03:01
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Fishycomics
First Officer
United States
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seems hte  engineers  can not replicate issues  silence is how answers are given
9-4 03:22
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