DJI MIMO App stopped working on my Samsung A32 5 G phone. Working with no issues until mid-August 2024. When invoked, it just get stucked on a grey screen with a white DJI MIMO text. I uninstalled, downloaded and installed a few times and stil result in the same grey screen. I have +10GB free internal storage on my phone. Andorid version 13.

Hi there,
thank you for reaching out.

You may check the link provided to see if you can isolate the issue. Let me know if you have any other difficulties.

DJI Mimo App: https://pan-sec.djicorp.com/s/W9cE3ddSBPSPeBg
Thank you for your kind understanding.

I downloaded from the link you provided, uninstalled my current app, restarted my phone, installed the the downloaded file and now it works again. Thanks.

I downlloaded the 228314 apk, updated the app and I am back to the old issue. Stucked on the initial black display with the white dji logo.

runabee Posted at 9-2 20:49
I downlloaded the 228314 apk, updated the app and I am back to the old issue. Stucked on the initial black display with the white dji logo.

Hi there,
thank you for reaching out.

Please use the link provided below. This is a temporary installation package for the DJI Mimo App to check if the issue continues.

DJI Mimo App: https://pan-sec.djicorp.com/s/W9cE3ddSBPSPeBg

Thank you for your kind understanding.

Yes, the228293.apk work.

runabee Posted at 9-2 21:06
Yes, the228293.apk work.

Hi there,
thank you for reaching out.

We appreciate the update provided and are glad your issue has been resolved.
Kindly let us know if the issue persists.

Should you have any other questions, kindly message us here for assistance. Thank you.

Hi, yes 228293.apk this one work but when I update it with 228314 apk, it become unusable. You mentioned that 228293.apk is a temp fix, so does it mean there will be a new apk that has all the updates since 228293.apk?

runabee Posted at 9-3 07:36
Hi, yes 228293.apk this one work but when I update it with 228314 apk, it become unusable. You mentioned that 228293.apk is a temp fix, so does it mean there will be a new apk that has all the updates since 228293.apk?

Hi there,
thank you for reaching out.

We recommend using the temporary installation package, as we have noticed that our Android users are experiencing issues opening the DJI Fly/Mimo app after updating the system. We take this matter seriously and have promptly reported the issue to our engineers. Until then, please use the one we provided to ensure you can use the App smoothly.

Should you have any other questions, kindly message us here for assistance. Thank you.

I have the same issue as the OP but with a Samsung S20FE. Bought pocket 3 in mid August for a holiday that I am now on. Tried to connect Mimo app to camera on first day of holiday (yesterday) and app just displays dji logo and a black/grey screen. Worked really well with the phone in August, now it is looking like I may have to return Pocket 3 to seller. This is dealbreaker for me.
I've made no changes to the phone since installing the Mimo app, but Samsung may have updated the phone in the intervening time.
I tried the apk download linked to above, which looked like it was going to install successfully, but at the end of install it gave me an error messages that said the package was incomplete (or something along those lines).
Hope you can help.

EYv4N41owKjQ Posted at 9-10 21:58
I have the same issue as the OP but with a Samsung S20FE. Bought pocket 3 in mid August for a holiday that I am now on. Tried to connect Mimo app to camera on first day of holiday (yesterday) and app just displays dji logo and a black/grey screen. Worked really well with the phone in August, now it is looking like I may have to return Pocket 3 to seller. This is dealbreaker for me.
I've made no changes to the phone since installing the Mimo app, but Samsung may have updated the phone in the intervening time.
I tried the apk download linked to above, which looked like it was going to install successfully, but at the end of install it gave me an error messages that said the package was incomplete (or something along those lines).

I'm also on Android v13 on a Samsung S20FE.

Since purchasing the Osmo Pocket 3 in August, everything worked together with the DJI Mimo app.

Now, after 14 days of not using the DJI Osmo Pocket 3 (together with DJI Mimo), I had the problem that the DJI Mimo app no ​​longer starts on my 2 tablets (Honor Pad 8, Samsung Galaxy Tab A with S Pen) and 2 cell phones (Samsung and POCO F5).

The Mimo app freezes when starting. Deleting the app works, but reinstalling it doesn't work, it gets stuck during the download.
Tried on each of the 4 Android devices, all the same problem. It seems as if Google has made updates in the last few days and is now preventing the DJI Mimo app from being installed/used.

=============================================
INFO from DJI:
Hi there, thank you for reaching out.

We recommend using the temporary installation package, as we have noticed that our Android users are experiencing issues opening the DJI Fly/Mimo app after updating the system. We take this matter seriously and have promptly reported the issue to our engineers. Until then, please use the one we provided to ensure you can use the app smoothly.

Should you have any other questions, kindly message us here for assistance. Thank you.

(DJI-Mimo-official-release-228293_sec.apk)
=============================================

So I did the following:
1. Download the file to the PC
2. then copy it to the Android devices
3. double-click the file in the download folder
Installation of DJI-Mimo WORKS and the Mimo app RUNS on all of my devices!

djiuser_mEbeNysSpdkR Posted at 9-23 01:04
Since purchasing the Osmo Pocket 3 in August, everything worked together with the DJI Mimo app.

Now, after 14 days of not using the DJI Osmo Pocket 3 (together with DJI Mimo), I had the problem that the DJI Mimo app no ​​longer starts on my 2 tablets (Honor Pad 8, Samsung Galaxy Tab A with S Pen) and 2 cell phones (Samsung and POCO F5).

Hi there,
thank you for reaching out.

Alternatively, our official website has updated the latest version of the APP, you can download it directly from our website.

https://www.dji.com/global/downloads/djiapp/dji-mimo

Should you have any other questions, feel free to contact us. Thank you.

I just got a Redmi 13 Note with Android 14 and the link above doesn't work. The download page remains white without doing anything. Is it possible to have the app or not?

lleo Posted at 9-25 03:05
I just got a Redmi 13 Note with Android 14 and the link above doesn't work. The download page remains white without doing anything. Is it possible to have the app or not?

Hi there,
thank you for reaching out.

Kindly please try the troubleshooting steps below and see if you can isolate the issue.

(1) Please clear the mobile phone cache and ensure that the mobile phone has enough storage available (10G or more is recommended). Hard restart the mobile phone.

(2) Check the App version, if the app is not the latest version, then it is recommended to download from the official website or update the app to the latest version. And please clear the cache from the app itself for testing.

(3) Cross-test with another compatible mobile device to check whether it is caused by the compatible issue.

https://www.dji.com/global/downloads/djiapp/dji-mimo

Please keep us posted on the progress. Thank you.

Actually I have an Osmo Action, not a drone. So the app you posted above it's useless. Anyway it seems I solved the problem. I downloaded and installed the app directly from the phone and it should work. I sill have to try it together with the camera.

Hi , I was using Vivo 21e, I can't dowload Dji Mimo

Solution.... Ok, so I've been having the same issues here as everyone else. The App will not download. It Says Pending but does nothing. I have A Motorola 2022 G stylus 5G. I bypassed google and downloaded FireFox browser and was successful in getting the app to download the APK provided by DJI. After downloading and installing the app, it seems to work just fine. It must be an android/google thing. All it asked was for permission to download from untrusted sources. Once I did that, it was smooth sailing.  I hope this works for everyone!!!

I am currently trying to resolve an issue the Mimo app on a Samsung A53 with DJI. When l open the app and use it with an Osmo 6 there is no way of exiting the app.
From what l am reading on this forum the whole design needs to be rethought.
To have a device so tightly coupled to an app (mimo) that is also dependant on its host phone is really questionable. This is because the phones are changing so often it would be next to impossible to reliably design the app to guarantee its function.
Unless DJI can guarantee their device app (mimo) works on any phone forget it.

Graeme Twycross Posted at 12-4 01:20
I am currently trying to resolve an issue the Mimo app on a Samsung A53 with DJI. When l open the app and use it with an Osmo 6 there is no way of exiting the app.
From what l am reading on this forum the whole design needs to be rethought.
To have a device so tightly coupled to an app (mimo) that is also dependant on its host phone is really questionable. This is because the phones are changing so often it would be next to impossible to reliably design the app to guarantee its function.

Hi there, generally, devices not listed as supported mobile devices can also be used if their system versions are the same or later than those published on the DJI official website (Beta system versions may not be compatible).  It is recommended that you download and install the app to test the basic functions. If you encounter any error, please provide some information's as below :

App version:
Android version:
Screenshot of the error (If any):

If you have any further questions or concerns, please do not hesitate to contact our support team. We are always happy to help you!

Whenever I try to install the dji mimo app I'm getting this error. I'm not sure why.

djiuser_KsLsWs9EzdSf Posted at 12-25 21:36
Whenever I try to install the dji mimo app I'm getting this error. I'm not sure why.

We are sorry to hear about this feedback. For me to assist you more accurately, can you provide us with the error that you received from your mobile device? We look forward to assist you promptly.