Hi All,

I'm not sure if this already is posted, I didn't find threath regarding this issue:
Last weekend while flying my drone suddenly stopped and wouldn't go any further. I've read that this also happens when you approach a no-fly zone.
But, this was in my garden and there is no no-fly zone defined.
After updating the no-fly zone database the restriction was gone, however, the drone now stopped on a different place.
The altitude doesn't matter.
Has anyone else had this before, and what can I do about it?

Regards,
Ronald

Hi there,

Thank You for reaching out. We are truly sorry for the inconvenience you are experiencing. Could you provide us further information to rectify the issue.
1) When the aircraft stopped working during flight does it still hovering on the sky?
2) When the aircraft stopped working during flight was there any prompt appeared on your RC?
3) Are the aircraft and RC firmware are running on the latest version firmware and app?

If possible please send us a video recording, error message or footage of the problem. This will allow us to investigate further and provide you with the most accurate solution based on the specific issue you're encountering. We are looking forward to your response for further assistance. Thank You

Unfortunately a video is not possible, the location is about 150km away, but the answers:

1) the plane stops and starts to hover.
2) There is no prompt on my RC, I noticed it on sight.
3) After the first message I upgraded everything.

The strange thing is that the "problem" has moved about 10 meters after the updates.

Regards,
Ronald