Hello, I cannot get Mimo to work on my Pixel 9 Pro XL or on my Pixel 7 Pro. I have downloaded the app APK and it is not working. I have uninstalled and reinstalled on both devices. It just opens the app and then crashes or the black screen with the DJI logo freezes on screen. I cannot get DJI fly to work either and I have uninstalled and reinstalled on both devices. I cannot use my Mavic Air 2 drone and I cannot use my Pocket 2 as needed. Please advise.

Hi there,

We are truly sorry for the inconvenience you are experiencing. The relevant team are aware of the problem and urgently fixing it with the engineering team. We have send you an alternative method, please check your DM.

DJI Gamora Posted at 8-28 20:54
Hi there,

We are truly sorry for the inconvenience you are experiencing. The relevant team are aware of the problem and urgently fixing it with the engineering team. We have send you an alternative method, please check your DM.

It worked! Thank you!

I will need some assistance with DJIFly as well.

HomeSearchGuy Posted at 8-29 05:43
It worked! Thank you!

I will need some assistance with DJIFly as well.

What was the fix? Can't get Mimo to work on my pixel 9

HomeSearchGuy Posted at 8-29 05:43
It worked! Thank you!

I will need some assistance with DJIFly as well.

Thank you for keeping us posted. We're glad that the issue is now being isolated. Feel free to contact us if you have other inquiries. Have a nice day ahead!

djiuser_7vjEXsG7u9zL Posted at 8-29 15:05
What was the fix? Can't get Mimo to work on my pixel 9

Hi there,

We are truly sorry for the inconvenience you are experiencing. The relevant team are aware of the problem and urgently fixing it with the engineering team. We have send you an alternative method, please check your DM.

Can't also get mimo to work on my Pixel 9 Pro XL

Xenpai Posted at 8-31 00:10
Can't also get mimo to work on my Pixel 9 Pro XL

Hi there,
thank you for reaching out.

You may check the link provided and see if you can isolate the issue. Let me know should you have any other difficulties.

DJI Mimo App: https://pan-sec.djicorp.com/s/W9cE3ddSBPSPeBg

Thank you for your kind understanding.

Mimo not working on my Pixel 9 Pro XL after installing it yesterday. please help

Grumpyalbertm Posted at 9-3 06:48
Mimo not working on my Pixel 9 Pro XL after installing it yesterday. please help

Hi there,
thank you for reaching out.

You may check the link provided and see if you can isolate the issue. Let me know should you have any other difficulties.

DJI Mimo App: https://pan-sec.djicorp.com/s/W9cE3ddSBPSPeBg

Thank you for your kind understanding.

I've got DJi Fly I tried to transfer into my Pixel 9 from Pixel 7.
After a recent update both stopped working!
Please help!

djiuser_dCpCk0f8Lidj Posted at 9-4 17:15
I've got DJi Fly I tried to transfer into my Pixel 9 from Pixel 7.
After a recent update both stopped working!
Please help!

Hi there, thank you for reaching out and we do apologize for the trouble caused. The appropriate team is aware of the problem and is currently collaborating with the engineering team to address it. In the meantime, please check the link below to see if you can find a solution to the issue:

DJI Fly APP: https://pan-sec.djicorp.com/s/AyTTCperK58xbAy

Keep us posted and thank you for your continued support!

Hello, I'm also having trouble installing DJI Mimo on my Pixel 9 Pro XL. What is the procedure to follow?"

Unable to install DJI fly app on pixel 9 pro

djiuser_Lc55OyWMk14Z Posted at 9-28 22:38
Unable to install DJI fly app on pixel 9 pro

Hi there,
thank you for reaching out.

Our official website has updated the latest version of the APP, you can download it directly from our website.

https://www.dji.com/downloads/djiapp/dji-fly

Should you have any other questions, feel free to contact us. Thank you.

djiuser_jF68K9WWAnQ0 Posted at 9-8 00:29
Hello, I'm also having trouble installing DJI Mimo on my Pixel 9 Pro XL. What is the procedure to follow?"

Hi there,
thank you for reaching out.

Our official website has updated the latest version of the APP, you can download it directly from our website.

https://www.dji.com/fr/downloads/djiapp/dji-mimo

Should you have any other questions, feel free to contact us. Thank you.

I'm using the Pixel 9 Pro XL and just purchased the DJI Osmo Mobile SE. The Mimo app works (using the latest version, 2.1.0), but after starting recording with Gesture Control, Active Track does not work. It doesn't follow me at all. The gimbal never moves. I've made sure all settings are correct, the gimbal is in "Follow Mode" and Gesture Control is on. I can use the "V" gesture to start recording, but that's all it does... it won't track me at all. This is in an outdoor location with just me in the frame, nothing else but a field and plenty of sunlight. I've also uninstalled and reinstalled the app several times. Screen orientation is unlocked and set to Auto. The phone is mounted perfectly and gimbal was calibrated successfully each time.

Hi can I have the fix to install the mimo app on my pixel 9 please

Stefan John Nicholls Posted at 10-25 01:15
Hi can I have the fix to install the mimo app on my pixel 9 please

Hi there,
thank you for reaching out.

Our official website has updated the latest version of the APP, you can download it directly from our website.

https://www.dji.com/global/downloads/djiapp/dji-mimo

Should you have any other questions, feel free to contact us. Thank you.

I am trying to get my pixel 9 pro phone to connect to the mimo app... I see other people on this forum are getting a link to an app version which does work. Please provide a link for me. Thank you.

Tom Giebink Posted at 11-16 15:54
I am trying to get my pixel 9 pro phone to connect to the mimo app... I see other people on this forum are getting a link to an app version which does work. Please provide a link for me. Thank you.

Hi there,
thank you for reaching out.

Kindly ensure you are downloading the App through our official website. https://www.dji.com/downloads/djiapp/dji-mimo. Please inform us if you encounter any challenges during the download process.

Pixel 9 pro xl, downloaded the latest version of mimo app from dji official site. Mimo launches and can not connect to the om 4 se, no matter what I do. Reboot phone, reboot om 4,  uninstall, reinstall, and it still does not connect. Also the magnetic clamp is too small with a phone case on. Why would you make the clamp so small and not account for larger phones at all???