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Mimo not working with Pixel 9 Pro (Nor Pixel 7 Pro)
853 16 8-28 07:13
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bridgerhopkins
lvl.1
United States
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Hello, I cannot get Mimo to work on my Pixel 9 Pro XL or on my Pixel 7 Pro. I have downloaded the app APK and it is not working. I have uninstalled and reinstalled on both devices. It just opens the app and then crashes or the black screen with the DJI logo freezes on screen. I cannot get DJI fly to work either and I have uninstalled and reinstalled on both devices. I cannot use my Mavic Air 2 drone and I cannot use my Pocket 2 as needed. Please advise.
8-28 07:13
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DJI Gamora
Administrator

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Hi there,

We are truly sorry for the inconvenience you are experiencing. The relevant team are aware of the problem and urgently fixing it with the engineering team. We have send you an alternative method, please check your DM.
8-28 20:54
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HomeSearchGuy
lvl.1
United States
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DJI Gamora Posted at 8-28 20:54
Hi there,

We are truly sorry for the inconvenience you are experiencing. The relevant team are aware of the problem and urgently fixing it with the engineering team. We have send you an alternative method, please check your DM.

It worked! Thank you!

I will need some assistance with DJIFly as well.
8-29 05:43
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djiuser_7vjEXsG7u9zL
lvl.1
Flight distance : 141083 ft
United States
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HomeSearchGuy Posted at 8-29 05:43
It worked! Thank you!

I will need some assistance with DJIFly as well.

What was the fix? Can't get Mimo to work on my pixel 9
8-29 15:05
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DJI Gamora
Administrator

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HomeSearchGuy Posted at 8-29 05:43
It worked! Thank you!

I will need some assistance with DJIFly as well.

Thank you for keeping us posted. We're glad that the issue is now being isolated. Feel free to contact us if you have other inquiries. Have a nice day ahead!
8-29 21:17
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DJI Gamora
Administrator

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djiuser_7vjEXsG7u9zL Posted at 8-29 15:05
What was the fix? Can't get Mimo to work on my pixel 9

Hi there,

We are truly sorry for the inconvenience you are experiencing. The relevant team are aware of the problem and urgently fixing it with the engineering team. We have send you an alternative method, please check your DM.
8-29 21:17
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Xenpai
lvl.1

Finland
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Can't also get mimo to work on my Pixel 9 Pro XL
8-31 00:10
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DJI Diana
Administrator
Flight distance : 2408 ft

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Xenpai Posted at 8-31 00:10
Can't also get mimo to work on my Pixel 9 Pro XL

Hi there,
thank you for reaching out.

You may check the link provided and see if you can isolate the issue. Let me know should you have any other difficulties.

DJI Mimo App: https://pan-sec.djicorp.com/s/W9cE3ddSBPSPeBg

Thank you for your kind understanding.
8-31 00:35
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Grumpyalbertm
New
United States
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Mimo not working on my Pixel 9 Pro XL after installing it yesterday. please help
9-3 06:48
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DJI Diana
Administrator
Flight distance : 2408 ft

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Grumpyalbertm Posted at 9-3 06:48
Mimo not working on my Pixel 9 Pro XL after installing it yesterday. please help

Hi there,
thank you for reaching out.

You may check the link provided and see if you can isolate the issue. Let me know should you have any other difficulties.

DJI Mimo App: https://pan-sec.djicorp.com/s/W9cE3ddSBPSPeBg

Thank you for your kind understanding.
9-3 20:28
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djiuser_dCpCk0f8Lidj
New
Canada
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I've got DJi Fly I tried to transfer into my Pixel 9 from Pixel 7.
After a recent update both stopped working!
Please help!
9-4 17:15
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DJI Natalia
Administrator
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djiuser_dCpCk0f8Lidj Posted at 9-4 17:15
I've got DJi Fly I tried to transfer into my Pixel 9 from Pixel 7.
After a recent update both stopped working!
Please help!

Hi there, thank you for reaching out and we do apologize for the trouble caused. The appropriate team is aware of the problem and is currently collaborating with the engineering team to address it. In the meantime, please check the link below to see if you can find a solution to the issue:

DJI Fly APP: https://pan-sec.djicorp.com/s/AyTTCperK58xbAy

Keep us posted and thank you for your continued support!
9-4 19:37
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djiuser_jF68K9WWAnQ0
lvl.1

France
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Hello, I'm also having trouble installing DJI Mimo on my Pixel 9 Pro XL. What is the procedure to follow?"
9-8 00:29
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djiuser_Lc55OyWMk14Z
New

Germany
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Unable to install DJI fly app on pixel 9 pro
9-28 22:38
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DJI Diana
Administrator
Flight distance : 2408 ft

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djiuser_Lc55OyWMk14Z Posted at 9-28 22:38
Unable to install DJI fly app on pixel 9 pro

Hi there,
thank you for reaching out.

Our official website has updated the latest version of the APP, you can download it directly from our website.

https://www.dji.com/downloads/djiapp/dji-fly

Should you have any other questions, feel free to contact us. Thank you.
9-29 00:34
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DJI Diana
Administrator
Flight distance : 2408 ft

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djiuser_jF68K9WWAnQ0 Posted at 9-8 00:29
Hello, I'm also having trouble installing DJI Mimo on my Pixel 9 Pro XL. What is the procedure to follow?"

Hi there,
thank you for reaching out.

Our official website has updated the latest version of the APP, you can download it directly from our website.

https://www.dji.com/fr/downloads/djiapp/dji-mimo

Should you have any other questions, feel free to contact us. Thank you.
9-29 00:36
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AlphaShepherd
lvl.1

United States
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I'm using the Pixel 9 Pro XL and just purchased the DJI Osmo Mobile SE. The Mimo app works (using the latest version, 2.1.0), but after starting recording with Gesture Control, Active Track does not work. It doesn't follow me at all. The gimbal never moves. I've made sure all settings are correct, the gimbal is in "Follow Mode" and Gesture Control is on. I can use the "V" gesture to start recording, but that's all it does... it won't track me at all. This is in an outdoor location with just me in the frame, nothing else but a field and plenty of sunlight. I've also uninstalled and reinstalled the app several times. Screen orientation is unlocked and set to Auto. The phone is mounted perfectly and gimbal was calibrated successfully each time.
10-8 10:55
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