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DJI Support
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Discover the ultimate knowledge hub for all DJI products at Help Center! Access comprehensive usage and service guides covering our entire product line.
Knowledge Treasure at the Help Center:

1. Product Usage

2. Malfunction Troubleshooting

3. Flight Safety

4. Service Assistance

Got questions? Want to discover something new? Dive into our Help Center!

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2024-8-29
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DowntownRDB
Core User of DJI
Flight distance : ****
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United States
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Excellent job on this product.  
2024-8-30
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A J
Captain
Flight distance : 15283773 ft
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United Kingdom
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Nice - thanks for sharing
2024-8-30
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Blériot53
Core User of DJI
Flight distance : 7102844 ft
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United Kingdom
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Informative, thank you.
2024-9-8
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djiuser_MEMpr3yz5qpT
New
India
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My dji rc 2 remote stuck on loading page after updating to latest firmware, its showing DJI logo only
2024-9-9
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DJI Wanda
Administrator
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djiuser_MEMpr3yz5qpT Posted at 9-9 08:17
My dji rc 2 remote stuck on loading page after updating to latest firmware, its showing DJI logo only[view_image]

Hi there
We apologize for the inconvenience that you are encountering.
Could you please try to update it by using DJI Assistance 2?
Kindly request you follow these steps as below:
1. Connect the RC2 to a PC using a USB Type-C cable with the controller powered off.
2. Power on the remote controller.
3. Launch DJI Assistant 2, and log in using a DJI account.
4. Click GRC, and then the firmware update button on the left side.
5. Select and confirm the firmware version.
6. DJI Assistant 2 will download and update the firmware automatically.
7. The remote controller will restart after the update.
Please keep us updating after trying, thanks.
2024-9-10
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MeliOli
lvl.1
Philippines
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How to inform DJI about the NO FLY Zone of an old airport(unused). while the the new airport has no restriction.
2024-9-16
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DAFlys
Captain
Flight distance : 312090263 ft
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United Kingdom
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MeliOli Posted at 9-16 01:16
How to inform DJI about the NO FLY Zone of an old airport(unused). while the the new airport has no restriction.

You can email flysafe@dji.com if theres a geozone issue to correct.  
2024-9-17
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djiuser_pdGgqSGWl0nK
lvl.4
United States
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How about addressing the critical issue with the Goggles 3?
https://forum.dji.com/forum.php?mod=viewthread&tid=318331&extra=page%3D1
2024-9-19
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Green Movies
New
Brazil
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Hello everyone. I'm having problems after upgrading my RC-n1 controller. When I connect the controller, the DJIfly APP opens but then disconnects. I've tried reinstalling it and nothing has worked yet. With so much technology in DJI equipment, I find it strange that upgrades cause so many problems for so many people! We need a version that works! Note: My drone is only two months old!
2024-9-21
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DowntownRDB
Core User of DJI
Flight distance : ****
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United States
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Green Movies Posted at 9-21 07:39
Hello everyone. I'm having problems after upgrading my RC-n1 controller. When I connect the controller, the DJIfly APP opens but then disconnects. I've tried reinstalling it and nothing has worked yet. With so much technology in DJI equipment, I find it strange that upgrades cause so many problems for so many people! We need a version that works! Note: My drone is only two months old!

Have you tried refreshing the firmware on the RC-N1 controller via DJI Assistant 2 software?  
2024-9-22
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