DJI Panda
Administrator
Flight distance : 405039 ft
Hong Kong
Offline
|
Dear Blériot53,
We sincerely apologize for the inconvenience caused by the error on our part. Our technical team has thoroughly reviewed the situation, and unfortunately, we are unable to process a refund at this time. As a gesture of goodwill and to compensate for the oversight, we would like to offer you 2,000 points.
We are committed to rectifying this issue and are working diligently to optimize our processes to prevent such occurrences in the future. We appreciate your understanding and patience as we strive to improve our service.
Thank you for your cooperation, and we hope this compensation can be of some assistance.
If you have similar issue, please send personal message to us, will follow up asap.
Warm regards,
DJI Forum team |
|