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U.S. flight records update: Download data before deletion deadline
10545 19 2024-9-4
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DJI Support
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This update is relevant for all drone operators who 1) registered their DJI drone in the U.S. and/or 2) have previously opted to store flight data in the U.S. with DJI—regardless of their current location.

Earlier this year, DJI announced that it would no longer offer the option for consumer and enterprise drone operators in the United States (U.S.) to sync their flight records to DJI’s servers. Access to flight data will end in mid-October for users of the DJI Fly app and on November 7 for users of the DJI Pilot app. All stored flight log data will be deleted.

DJI recommends that operators who have previously opted in to syncing their flight records with DJI, download and create a backup of their flight records as soon as possible.
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DJI Fly App: Download data through the “Flight Data Center”

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DJI Pilot App: Download data through “Flight Record”


2024-9-4
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djiuser_uE07QkSFzJc3
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United States
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Why not ad a link to a records converter here
2024-9-6
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FlyWithHM
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Hello the download button seems not to be available in my DJI Fly app. How can I download it?
2024-9-6
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DJI Susan
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FlyWithHM Posted at 9-6 12:41
Hello the download button seems not to be available in my DJI Fly app. How can I download it?

Hello. There is no download flight record button in the DJI Fly App. If you need to export flight records, you can refer to the following export guide.
https://support.dji.com/help/con ... ;paperDocType=paper
2024-9-6
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FlyWithHM
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DJI Susan Posted at 9-6 23:21
Hello. There is no download flight record button in the DJI Fly App. If you need to export flight records, you can refer to the following export guide.
https://support.dji.com/help/content?customId=en-us03400006894&spaceId=34&re=GB&lang=en&documentType=artical&paperDocType=paper

Awesome, thanks Susan!
2024-9-7
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DJI Susan
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FlyWithHM Posted at 9-7 01:53
Awesome, thanks Susan!

You're welcome. We are glad we could assist you. If you have any more questions or need further help, feel free to ask.
2024-9-7
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FlyWithHM
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DJI Susan Posted at 9-7 02:06
You're welcome. We are glad we could assist you. If you have any more questions or need further help, feel free to ask.

I was able to follow the steps and just get my back up!
Thanks again for your support and time!

Have a lovely weekend!
2024-9-7
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DJI Susan
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FlyWithHM Posted at 9-7 02:12
I was able to follow the steps and just get my back up!
Thanks again for your support and time!

You’re very welcome. We are glad to hear that you were able to follow the steps successfully and get your backup done. If you have any more questions or need further assistance, don’t hesitate to reach out.
Have a wonderful day.
2024-9-7
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Kapplerphoto
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How do you download using Plus controller
2024-9-7
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hmkreeee
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Egypt
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hi .. Can I replace Mavic 3 cine gimbal with a regular Mavic 3 gimbal
2024-9-11
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raniero
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Woww thanks
2024-9-11
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msinger
Captain
Flight distance : 236647 ft
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djiuser_uE07QkSFzJc3 Posted at 9-6 06:17
Why not ad a link to a records converter here

Do you mean an application to download your flight logs from the DJI Cloud? If so, you can do that with Flight Reader (https://www.flightreader.com).
2024-9-17
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Sean-bumble-bee
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msinger Posted at 9-17 15:32
Do you mean an application to download your flight logs from the DJI Cloud? If so, you can do that with Flight Reader (https://www.flightreader.com).

How please do we does this with flight reader ? Thanks.
2024-9-20
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droneNaround
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I have an old Mavic Pro from around 2017 that I don't see on my DJI profile.  My new Mini 3 Pro does appear.  Can you help me access the Mavic Pro on my profile?  I am trying to access my flight records from the DJI Cloud storage so that I can download and archive them before DJI deletes them.  

Also, in the post above it mentions that access to flight records for users of the DJI Fly app will end mid October.  When I flew my Mavic Pro, I used the DJI Go app, not the DJI Fly app so will access for users of the DJI Go app also end the mid October?  If so, has a date been set for when in October?

Thanks for your help.
2024-9-20
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DJI-RP
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If DJI are discontinuing the flight data retention on their cloud for US aircraft, does that mean that I’m still safe and can continue to log my flights to the DJI cloud if I live and operate in Australia ?
2024-9-21
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Moner Ahmed
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Jordan
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How I wish I could get on the plane
2024-10-8
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Zubayer.Khan
Second Officer
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DJI Susan Posted at 9-6 23:21
Hello. There is no download flight record button in the DJI Fly App. If you need to export flight records, you can refer to the following export guide.
https://support.dji.com/help/content?customId=en-us03400006894&spaceId=34&re=GB&lang=en&documentType=artical&paperDocType=paper

thanks Susan!
2024-11-25
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DJI Susan
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You're welcome. We are glad we could assist you. If you have any more questions or need further help, feel free to ask.
2024-11-25
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djiuser_XsovJrqHjKEG
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Australia
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Is this why we have not heard anything about the 2024 Annual Flight report for other regions?  Are those of us in places like Australia not getting it because the American folks can't?  
1-7 21:47
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DJI Wanda
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djiuser_XsovJrqHjKEG Posted at 1-7 21:47
Is this why we have not heard anything about the 2024 Annual Flight report for other regions?  Are those of us in places like Australia not getting it because the American folks can't?

Hi, there
Thank you for your continued support and interest in DJI.
Every year, we plan and organize a variety of user engagement activities. If you’d like to review your flight memories, simply open the DJI Fly App, go to the "Profile" page, and select "More Flight Data." We are dedicated launching even more exciting activities in the future.
Thank you once again for your support of DJI products over the past year.
1-7 23:33
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