When i calibrate the controller it shows that when i move the left joystick a bit down it also registeres as I would have moved it all the way to the right and also the right yawn is a lot slower than left, this issue came to me after maybe 40 hours of flight time and no issues to this date i was running on older firmwares to be able to use the ham file since im in the EU but even tho i upgraded all the firmware it still is the same and is really annoying because its unflyable.

Why not open a case with DJI and have them replace it,   you're still under warranty.

DAFlys Posted at 9-3 08:39
Why not open a case with DJI and have them replace it,   you're still under warranty.

i know i can do that ill do that tomorrow if i dont find solution but im trying to look for the cause of the problem before completely replacing it

fans40b27e27 Posted at 9-3 08:41
i know i can do that ill do that tomorrow if i dont find solution but im trying to look for the cause of the problem before completely replacing it

To be honest if it's 100% right when you move it down it sounds very faulty.  

DAFlys Posted at 9-3 08:42
To be honest if it's 100% right when you move it down it sounds very faulty.

its just wierd that it happened after flying it for a longer time and not from the start, ill send a video of the calibration in a minute

https://fileport.io/RkpmkN4wHyvL

Hi there,

Thank You for reaching out. We are truly sorry for the inconvenience you are experiencing.

Please send us a video recording of the problem. This will allow us to investigate further and provide you with the most accurate solution based on the specific issue you're encountering.

DJI Gamora Posted at 9-3 23:29
Hi there,

Thank You for reaching out. We are truly sorry for the inconvenience you are experiencing.

here is the link to it thank you

https://youtu.be/5wOStlBP5ao?si=HZQfAhZ1Z2Xtk8Ti

fans40b27e27 Posted at 9-4 00:51
here is the link to it thank you

https://youtu.be/5wOStlBP5ao?si=HZQfAhZ1Z2Xtk8Ti

Hi there,

Thank you for reaching out.

We are checking with the relevant team on this matter with the provided information and will get back to you with an accurate answer once we have the result.

We appreciate your understanding and patience, thank you!

when will you get back to me because i need the controller to work on friday afternoon since ive got a client lined up and im considering getting it replaced although im not sure if it will arrive in time

fans40b27e27 Posted at 9-4 02:22
when will you get back to me because i need the controller to work on friday afternoon since ive got a client lined up and im considering getting it replaced although im not sure if it will arrive in time

We're unable to provide an exact timeline, but we've already forwarded your issue to the relevant team. We'll update you as soon as we receive a response. Thank you for your patience.

okay, just a question if i were to get it replaced via the dji care refresh for the avata 2 how long will the shipping in total take?

fans40b27e27 Posted at 9-4 02:30
okay, just a question if i were to get it replaced via the dji care refresh for the avata 2 how long will the shipping in total take?

Hi there,

Thank you for your patience. Could you try to refresh the latest firmware of FPV RC 3 and proceed to perform RC calibration again.

If the drifting issue persists, please send back the RC to the facilities for further inspection. You can submit an online repair request here: {https://repair.dji.com/repair/index}

Unfortunately, without being able to fully assess the damage, I'm unable to provide further information on the cost or ETA of this repair.

Once the drone has been properly evaluated by our technicians, we'll be happy to send you ETA and a detailed repair offer based on the assessment results. This will ensure you receive an accurate and transparent quote for the necessary work. Upon result of the assessment, it will be decided if it has to be self paid, covered under Warranty or DJI care refresh.

The repair team will keep you updated via email on the process. Meanwhile you can also  track the process on the link below with your S/N number or your case ID you have created.

I hope this information has helped to clarify your inquiries. If you have any other questions, kindly let us know. Thank You!