Phuglie Posted at 2015-10-1 17:58
I'm thinking of getting the mini 4 too, but for now staying with my Air 2. I think the mini is per ...

I think the mini is just the right size and not too heavy. I was on a film set providing drone footage for the scence they were filming today. The crew was using a black magic camera with a monitor smaller than the mini and that was fine too.  They did not need a giant screen. There is enough real estate on the mini for the info you need at a glance and still see what you are filming clearly.

Fulgerite Posted at 2015-10-1 23:17
Not quite right.  Apple has released 3 versions of iOS since September 16th.  There has been:

iOS ...

Tnx, you are correct.
I keep checking the forum for an announcement from DJI. I read 9.0.2 is good with an iPad Air 2, then the writer describes problems (triangle not following etc)... THAT is NOT good.
Until bugs are gone (2-3 weeks) there is no way i will jeopardize a $3,000 investment.
DJI READ THIS...
Email us all when the app is fixed. We don't live on this forum all the time waiting... PLEASE

nicwilson Posted at 2015-10-1 04:05
Whine whine whine,  whinge whinge whinge,  that all I seem to see here from a lot of users

Cute Sonny.. I understand that for those of you who does this for a hobby it's acceptable. For me any others who depend on the gear for a living it's not acceptable at all.

Releasing a fw for the Ronin-M that made it unusable for many, without going out with a official statement or solution show's your not serious about catering to the professional market. Same thing goes for not testing the DJI Assist app, simply ignorant to let customers find out for them self that it won't even start on iOS 9.

You know, I think some of you owe a public apology to DJI.   I just got the third IOS update, in as many weeks this morning.  If the OS was stable, they wouldn't be sending out weekly updates to fix things.  Some of you were more than happy to lay the blame on DJI.  Now lets sit back and see if you are big enough to say you're sorry for jumping to conclusions.

Maybe you should have been on the IOS forums complaining, instead of blaming DJI.

Starship Posted at 2015-10-2 09:32
You know, I think some of you owe a public apology to DJI.   I just got the third IOS update, in as  ...

Maybe that's true for IOS 9.0.1. and 9.0.2. Not for IOS 9 which had developer betas available for months. Then DJI releases a major update to their app one week ahead of IOS 9 being released. It's only after days of people complaining about problems that they issue a statement that there are incompatibly issues and to not upgrade. They either did not do thorough testing or basically hoped it wouldn't be too bad or just didn't care.

I emailed them immediately after the release of IOS 9. It took them a week to get back to me to say they are working on the problem and they did not have a date as to when the issue would be resolved.

Many apps have issues all the time when a new IOS is released. Good developers have to scramble to try to keep up if they have incompatibly issues. With hundreds of thousands of apps, it is not Apple's responsibility to check to see if they are all compatible whether you think that is fair or not.

In the light of all these facts, it's still DJI's responsibility to apologize to their customers.

aopisa Posted at 2015-10-2 08:53
Maybe that's true for IOS 9.0.1. and 9.0.2. Not for IOS 9 which had developer betas available for  ...

It's a possibility that Apple made a change just before the release.  And if it was stable, why THREE updates in THREE weeks.  I think APPLE is to blame, not DJI. There are other apps having problems on 9.  Apple should have maintained backwards compatibility.

Starship Posted at 2015-10-2 10:08
It's a possibility that Apple made a change just before the release.  And if it was stable, why THR ...

It is very possible. We will never know.

It probably wasn't the best idea for DJI to release their major update so close to Apple releasing IOS 9.

The problems are only going to get worse I think. I just read an article where a million drones will be sold this Christmas. Guess who is going to be the benefit of a large portion of those million? And many of those folks are not going to be as careful or knowledgeable as the people on this forum. With the problems they have with support and service now, this could bring them to their knees. Selling them seems to be no problem for DJI.

No doubt there were issues with iOS but as I understand many members got upset as DJI didn't bother to answer their questions. DJI announced that go back to iOS 8.4.1 as they observed issues with iOS 9. There was a big silence thereafter. We saw frustrations of many coming out through their posts. Blaming Apple or Dji will not help anyone, we need to work together.

Few more points: 1. I am using iPad mini 2, should I upgrade to iOS 9.0.2?

2. iOS 9.1 is already with dev community, I believe DJI is analyzing it

Unfortunately downgrading is no longer an option as Apple has stopped signing the 8.4.1 firmware, your stuck with 9.X.X

I went ahead and installed 9.0.2 after my iPad mini 2 crashed on me, had no choice but 9.0.2.

duey101 Posted at 2015-10-2 11:29
Unfortunately downgrading is no longer an option as Apple has stopped signing the 8.4.1 firmware, yo ...

Is DJI GO on iPad Mini 2 working with iOS 9.0.2 now or you don't want to risk again?

alokbhargava Posted at 2015-10-2 20:42
Is DJI GO on iPad Mini 2 working with iOS 9.0.2 now or you don't want to risk again?

Its not working correct some bugs and video feed is sometimes going black and shocking around

alokbhargava Posted at 2015-10-3 02:42
Is DJI GO on iPad Mini 2 working with iOS 9.0.2 now or you don't want to risk again?

On the ground it seems everything is okay, it all seems to be functioning properly but I probably won't fly it again until the new updates come out.  Not very far anyway...

Ipad Mini 4 Wifi+cell, IOS 9.0.1
Last firmware.
Made 2 flights today.
Everything perfect, i tryed POI and CL.
500m distance with perfect signal.

I have found an iPad Mini 2 Wi Fi + Cellular with 8.3 and bingo no more problems.I will not take any other risk with the 9.0 untill everyone are 100% satisfied.

We have many confirmations that iPad Mini 4 works well with iOS 9.0.x. Its known to have faster processor compared to iPad Mini 2 so one may not notice sluggishness or may not see blank screens now and then.

I have yet to see any one having good experience flying with iPad Mini 2. This is the first area we would like DJI to focus. Once thats done, I am sure all issues will be resolved. Main issue seems to be handling large streaming data with iOS 9 new libraries.

Starship Posted at 2015-10-2 23:32
You know, I think some of you owe a public apology to DJI.   I just got the third IOS update, in as  ...

Absolutely  ;)

paullindqvist Posted at 2015-10-2 20:01
Cute Sonny.. I understand that for those of you who does this for a hobby it's acceptable. For me  ...

Then why did you upgrade to an unstable OS9  when its had two updates in as many weeks huh?  you just blew your own statement,  a pro would not have been so quick to upgrade !!!

Starship Posted at 2015-10-3 00:08
It's a possibility that Apple made a change just before the release.  And if it was stable, why THR ...

Exactly,  I could have not said it better myself.   it amuses me those crying they use it professionally and blame DJI,  when a true pro would not have upgraded to OS9 so quickly.

---duplicate----removed it---sorry

If statics is correct over 50% of the iOS users in US had upgraded to iOS 9.x.x in less than 15 days

Hi.
I had my first crash, it took out my camera and scared up my Phantom 3.  My lack of flying skills cost me
$477.00 for a new camera.  I blame no one but my self because it was my fault, I hit a small tree branch at 15 feet.  I would suggest DJI ground everyone using IOS9 before someone gets hurt.  This sport as you know is very dangerous without full control of your Drone.  Everyone needs to call Apple thats were the real problem lies, I did and explained how serious this problem was and they promised to email me back with updates, more people need to call Apple and hound them until the software is fixed.
While your grounded fly your Dromida Ominus around the house.
William E. Burrows Jr.

nicwilson Posted at 2015-10-3 01:10
Then why did you upgrade to an unstable OS9  when its had two updates in as many weeks huh?  you ju ...

Im not sure how old you are but you reasoning is amusing to say the least... I use and own several apple products daily for my work. All my iOS9 devices update without a problem, i got about 20 apps that got update shortly after NOT ONE of my iOS9 devices has failed nor any apps since the update. Except the DJI apps. The DJI App assist didn't even start on iOS9 making excuse is a futile mission as DJI didn't bother to test the app on iOS9 if they had they would have known it wasn't compatible and issued a statement regarding that fact.

Most of the fixes rolled out shorty after the iOS9 launch was targeted at older iOS device, non which i own. iOS9 never was unstable on any of my devices, period.

DJI-Dave Posted at 2015-9-23 02:19
GB44 and aopisa,

As of right now the DJI engineers have not shared with me any info on why the reco ...

Thanks Dave, any news?

The only issue I have flying with iOS is having outdated maps loaded into the system.
Some of the current structures in my city are not even present.
With Android I don't have this issue.

Aside from the maps, no problems with iOS or Android.

Hi, has this got to do with live view image break up? If so, I´ve been having problems since I upgraded to iOS9. And as wrose66 wrote, I don´t know how to downgrade to iOS8.4
When is the bug fix going to come online?
Cheers
Charles

Phuglie Posted at 2015-10-3 01:15
Thanks Dave, any news?

On this issue I believe Tim will know before me.

info.openmind-i Posted at 2015-10-3 01:52
Hi, has this got to do with live view image break up? If so, I´ve been having problems since I upgr ...

You are seeing the same problems what others reported with old devices like iPad Mini 2. I believe you can't downgrade any more, just wait for the fixes from DJI though no ETA is yet known.

I've made 6 flights now with iOS 9.0.2  on an iPad Mini 3 and iPad Air.   Besides the lousy video feed (that is effectively worthless) I also lost connections 4 of the 6 flights.    However,  it did re-establish a link within ~15-20 seconds.   I was flying in wide open park / nature areas so not really a safety issue, but I'm hesitant to go out again until the issue is resolved.

Whether they owe their customers anything is debatable, but I do think DJI could do a better job of identifying/quantifying the problem, then making some scheduling commitment to resolve.

timjd3@cox.net Posted at 2015-10-3 11:58
I've made 6 flights now with iOS 9.0.2  on an iPad Mini 3 and iPad Air.   Besides the lousy video fe ...

With Tim's feedback over multiple trials, its confirmed that even we have performance issues with iPad Mini 3 and iPad Air.

So far we have feedback that members are successful with ONLY iPad Mini 4.

Meanwhile I had a chance to meet my old colleague who works for Apple now, I discussed the matter with him. He said:

1. Though iOS 9 is totally different over iOS 8 at kernel level and iOS 9 is backward compatible with iOS 8, one will get better performance with iOS 9 if the apps are tweaked properly (??).

2. Many big companies (??) have released modified apps for better streaming solutions.

3. Don't expect any release from Apple to solve app related general issues. Most of the iOS updates we see are aimed to correct iPhone / iPad specific issues.

alokbhargava Posted at 2015-10-4 04:51
With Tim's feedback over multiple trials, its confirmed that even we have performance issues with i ...

Interesting, after upgrading my iPhone 6 and iPad Mini 2 both to iOS 9.0.2, the iPad still has the video tearing and going black intermittently, even at close distance; but tried my iPhone 6 which didn't seem to have the video breakup problem.  Just wonder if there is something I can turn off within the iPad Mini or is it just that the processor is faster in the newer iPhone?

If I understand correctly, tearing of video on screen happens when refresh rate and CPU loading rate go out of sync. i don't see any ways to adjust capturing rate setting for controller videos. Only possibility I see is to disable video cache and set to auto clear cache. Try this and let us know if it has any improvement on tearing of videos.

Hi Tim
How is the update going?
I still can't download the app on my iPad.
Keeps saying "This app is not compatible with your device"
It's holding me back from purchasing the Phantom 3 Pro

alokbhargava Posted at 2015-10-4 14:18
If I understand correctly, tearing of video on screen happens when refresh rate and CPU loading rate ...

Just tried turning Video Cache to "Disabled" rather than "Recording", Auto Cleanup Video Cache is ON, and manually Cleared Video Cache on my iPad Mini 2.  So far, video breakup seemed to stop.  I let it run for almost 10 minutes.  Turned Video Cache back to "Recording" and video breakup happened within 2 minutes.  Maybe this is a temporary fix?

paullindqvist Posted at 2015-10-2 03:01
Cute Sonny.. I understand that for those of you who does this for a hobby it's acceptable. For me  ...

You should not be using a consumer "hobby" drone for commercial or professional use.

You should be using a professional drone.
You should also have a pilot's license and comply with the regulations in your country for flying drones on a professional basis.

I don't think it is realistic nor fair to expect a cheap consumer hobby toy to perform at the same standards as a professional or military drone.

I'm very new here looking for answer on something else.  I just bought Phanton 3 Professional a few days go and used my iPhone 6 with the latest iOS version.  No problem.  But felt my iPhone 6 was too small to see the screen.  My iPad Mini is not compatible because it's the original iPad mini.  So, I took the plunge yesterday and purchased iPad Air 2.  Updated this to the latest iOS version, ran it with my drone with virtually no problem whatsoever.  I went pretty far with this drone taking videos of the area around here to show to my deceased best friend's dying grandson.  He's dying from cancer, only has about a couple of weeks left (signed a DNR yesterday) and he's only 46.  Anyway, I'm having no problem with the current iOS version.

wrose66 Posted at 2015-10-4 08:13
Just tried turning Video Cache to "Disabled" rather than "Recording", Auto Cleanup Video Cache is  ...

I am happy that we could find a "Temp" fix. I expect many others to try it and confirm.
Its now DJI's turn to support us by analyzing their caching mechanism and give us a solution. Thanks wrose66 for trying it.

Temp Fix on DJI GO to work on iOS 9.0.2 (I call it a wrose66 fix):

1. Set Video Cache to "Disabled"
2. Set Auto Cleanup Video Cache to "ON"           
3. Manually clear Video Cache before each flying.

i don't think that we will get much feedback as the Chinese have been on a National Holiday since the 1st.  The should be returning on the 5th which will be this evening.  My wife just got feedback from one of her App providers and it took them a month to fix their App to be compatible with iOS 9.  DJI is not alone in this and it is a priority for us as a company.  

DJI-Dave Posted at 2015-10-3 16:21
On this issue I believe Tim will know before me.

Reading this topic the OP Tim is not answering any questions.