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Connection problem. The LEDs do not blink on the first attempts
151 2 9-5 01:06
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pierrebenazzi
lvl.1

Brazil
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I have a very new Mini 4 Pro but it has a problem that makes the experience very bad.
Whenever I fly, it is necessary to turn the drone on and off at least 10 to 20 times, until the rear LEDs start to blink, and only then can I connect the RC2. After that, everything works normally, but this part of the connection is very annoying. Could anyone give me some tips on what to do?



9-5 01:06
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pierrebenazzi
lvl.1

Brazil
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It's worth mentioning that I've already done a factory reset and both the drone and the controller are updated to the latest versions. It's also worth mentioning that I recently replaced one of the arms, as the engine was very stuck after a fall, but the connection problem goes back further than that.
9-5 01:27
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DJI Gamora
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pierrebenazzi Posted at 9-5 01:27
It's worth mentioning that I've already done a factory reset and both the drone and the controller are updated to the latest versions. It's also worth mentioning that I recently replaced one of the arms, as the engine was very stuck after a fall, but the connection problem goes back further than that.


Hi there,

Thank you for reaching out and we are sorry to hear about what happened with the drone. Since the issue occur after the event of fall or crash the best course of action would be to submit an online repair request here: {https://repair.dji.com/repair/index}. If you need assistance with creating a ticket, you may contact DJI support at https://www.dji.com/support.

I hope this information has helped to clarify your inquiries. If you have any other questions, kindly let us know. Thank You!
9-5 02:01
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