I've managed to drop my RC2 remote control and break the right hand joystick.

I do have DJI, but can only seem to find an option to replace the actual drone and not the remote control.

When I key in the serial number for the remote, it says it's not bound to the refresh plan. But I can't find where to add it.

Any help for what to do as only had drone for a few days but been clumsy with the remote in my own home :-(

There's a great article and video here that will help you.  

https://support.dji.com/help/con ... ;paperDocType=paper

Hi there,
thank you for reaching.

We apologize for the inconvenience. Please note that the RC 2 is not covered by DJI Care Refresh.
You can refer to the Terms of Service here for detailed information.

Should you face other difficulties, feel free to contact us for assistance. Thank you.