Bonjour,
Je n'arrive plus à ouvrir l'application DJi fly car je possède un One plus 12 et fonctionne sous Android 14.0 et je n'ai pas la mise a jour en 14.1 .
Comment faire pour pouvoir avoir accès avec mon DJi mini 2.
Cordialement

Hi there! Thank you for reaching out, please try the below troubleshooting steps:

(1) Please clear the mobile phone cache and ensure that the mobile phone has enough storage available (10G or more is recommended). Hard restart the mobile phone.

(2) Check the App version, if the app is not the latest version, then it is recommended to update the app to the latest version. And please clear cache from the app itself for testing  

(3) Download from the official website. https://www.dji.com/hk-en/downloads/djiapp/dji-fly

(4) Cross test with another compatible mobile device to check whether it is caused by the compatible issue.

DJI Natalia Posted at 9-8 12:47
Hi there! Thank you for reaching out, please try the below troubleshooting steps:

(1) Please clear the mobile phone cache and ensure that the mobile phone has enough storage available (10G or more is recommended). Hard restart the mobile phone.

Bonjour depuis la mise a jour Android l'application DJI fly ne mache plus, et malheureusement impossible de l'installer.

Comment faire ? Merci pour votre retour.

Emmanuel Poulet Posted at 11-16 22:01
Bonjour depuis la mise a jour Android l'application DJI fly ne mache plus, et malheureusement impossible de l'installer.

Comment faire ? Merci pour votre retour.

Hi there, thank you for reaching out. Please follow the steps below and see if you can isolate the issue.

1. Please download the latest version of the APP from the DJI official website instead of from Google Play.

2. Please click on "More Details" then click on "Install Anyway" to install.

3. Or you can also follow this path to turn off Google Play Protect options and test again: Google Play — Profile — Play Protect — Setting — Turn off below two options — Re-install App and test again.

Please keep us updated on the progress.