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RC2 slow processes
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GaryB1969
lvl.2
Flight distance : 3121253 ft
United Kingdom
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After 2 and a half years of owning the mini 2 I have recently upgraded to a mini 4 pro, when ever I take a 360 photo on the m4p it seems to take almost as long to process the images as it did to take them, this wasn't an issue when they where taken on the M2, is this due to the mini 2 using my phones processor and it being faster than the RC2 processor?

Thanks in advance for any assistance.
2024-9-9
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GaryB1969
lvl.2
Flight distance : 3121253 ft
United Kingdom
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I am saving the images to the M4P on a 256gb SanDisk Extreme pro card, I had to buy a new card as I was getting a "memory card to slow" message when using the card I had in the mini2
2024-9-9
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DJI Diana
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Flight distance : 2408 ft

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GaryB1969 Posted at 9-9 09:36
I am saving the images to the M4P on a 256gb SanDisk Extreme pro card, I had to buy a new card as I was getting a "memory card to slow" message when using the card I had in the mini2

Hi there,
thank you for reaching out.

We are sorry for the issue you are encountering. Could you please try using another compatible SD card and check if the issue persists? Kindly refer to this list below and see if it can isolate the issue.



Please keep us posted. Thank you.

2024-9-9
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GaryB1969
lvl.2
Flight distance : 3121253 ft
United Kingdom
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Before I buy another card, have any other users reported this and It wasn't due to a card issue but a software/hardware error? Thanks.
2024-9-9
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DJI Diana
Administrator
Flight distance : 2408 ft

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GaryB1969 Posted at 9-9 22:05
Before I buy another card, have any other users reported this and It wasn't due to a card issue but a software/hardware error? Thanks.

Hi there,
thank you for reaching out.

Can you please provide the error message you received? Generally, this appears due to a slow SD card. If the original high-speed SD card is used, please try to format the SD card and try again. If the issue persists, please change to another SD card. Furthermore, if you are using DJI Mini 4 Pro, please use one of the Recommended microSD Cards from the list above.

Thank you for your kind understanding.
2024-9-10
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GaryB1969
lvl.2
Flight distance : 3121253 ft
United Kingdom
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There wasn't an error message, just slow saving the the videos created by quick shots. I am using one of the recommended cards.


2024-9-10
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GaryB1969
lvl.2
Flight distance : 3121253 ft
United Kingdom
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I have ordered another compatible micro SD card, if I try this new card and I am still getting the same slow saving of video files, what is the next part of the process? Thanks.
2024-9-11
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GaryB1969
lvl.2
Flight distance : 3121253 ft
United Kingdom
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I received the new SD card yesterday so tested it this morning, if I do A sphere photo it has completed the process at 50% it then goes up slowly to 100%, I assume it's stitching the photos together and saving? This process on the Mini 2 wasn't noticeable, as soon as the sphere was complete I could then change to photo mode and take photos but on the mini 4 pro I have to wait until it shows 100%... Surely this isn't normal? Thanks.
2024-9-13
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GaryB1969
lvl.2
Flight distance : 3121253 ft
United Kingdom
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Is anyone available to comment please? Thanks.
2024-9-17
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