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Please work on audio support levels and in manual mode
467 7 2024-9-9
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danielock
lvl.3
Netherlands
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Hi,

its nice you are adding audio support from the phone or (using the phone) a mic2 in proxy mode. But the really small audio level indicator is just not good enough when audio recording is enabled please make the level meter much bigger. A quick and 'ok' fix would be how its done on the action4 for example where a few pixels are taken from the side (seems best) to show the audio level the current way is hard to see. Also we want to see what is providing the audio somehow even if its only shown for the first few seconds when you enable/disable audio (like the message again on action4 camera).

Lastly maybe i am missing something but the audio only seems to be synced/included on no remote control or when using the phone as a controller is that true and are you also going to add audio record/sync when using the rc remote?

New to this device so sorry if i am mistaken,

Daniel Ockeloen.
2024-9-9
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DJI Diana
Administrator
Flight distance : 2408 ft

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Hi there,
thank you for reaching out.

In Mobile App Control mode, audio will be recorded by the corresponding audio recording device while DJI Neo is recording a video. A microphone icon will be displayed on the camera view. Thank you for sharing your feedback. Your feedback has been noted and will be passed along to our relevant departments. We appreciate your support and understanding.
2024-9-10
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danielock
lvl.3
Netherlands
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DJI Diana Posted at 9-10 00:59
Hi there,
thank you for reaching out.

Yes the microphone (inside of it) becomes a level meter but its much to small to see even more so if you are flying. Also hard to see if its the internal (phone) mic or if bt is linked to the mic2. KInd of the same issue as with the action4 thats why i assume you added a level meter on the side it doesn't really take any display space but is so much easier to see and keep eye on levels during flight. Lastly i do hope some 'audio' proxy (with filtering) can also be done for the manual mode when using the controller.
2024-9-10
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DJI Gamora
Administrator
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danielock Posted at 9-10 05:16
Yes the microphone (inside of it) becomes a level meter but its much to small to see even more so if you are flying. Also hard to see if its the internal (phone) mic or if bt is linked to the mic2. KInd of the same issue as with the action4 thats why i assume you added a level meter on the side it doesn't really take any display space but is so much easier to see and keep eye on levels during flight. Lastly i do hope some 'audio' proxy (with filtering) can also be done for the manual mode when using the controller.

Hi there,

We are truly sorry for the inconvenience you are experiencing. As mentioned in 2# we have send your feedback to the relevant team. We will add on this information too. Thank you so much for your understanding and support!
2024-9-11
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danielock
lvl.3
Netherlands
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DJI Gamora Posted at 9-11 03:25
Hi there,

We are truly sorry for the inconvenience you are experiencing. As mentioned in 2# we have send your feedback to the relevant team. We will add on this information too. Thank you so much for your understanding and support!

No need to feel sorry i am happy with the product just providing feedback to make it better mostly for photo mode in the expectation we will at some point get a 'neo pro' with better camera for photo & video (48mp 1" raw support please). I understand many want video but the concept and the easy of a neo (or neo pro) for photo people is a eye opener for many that simply want something simple.

You made a great product given the limit on price,

Daniel.
2024-9-11
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Marcin-ek
lvl.2
Flight distance : 47169 ft
Poland
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How to record video with audio from mobile mic in manual flight mode using controler? Is it possible?
2024-9-29
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Stranno
lvl.3
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Spain
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Marcin-ek Posted at 9-29 08:06
How to record video with audio from mobile mic in manual flight mode using controler? Is it possible?

No.

Mobile Control App and RC Control are two entirely different things, even when they can be launched through the same launcher.

Mobile Control App can send audio files to the drone because WiFi allows file transmission. RC Control uses Ocusync, which doesn't have that protocol, only video feed and RC control.
2024-9-29
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Marcin-ek
lvl.2
Flight distance : 47169 ft
Poland
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Stranno Posted at 9-29 08:25
No.

Mobile Control App and RC Control are two entirely different things, even when they can be launched through the same launcher.

Thanks for answer ;)
2024-9-30
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