Took my new Neo out for a try today, just out of the box and activated. Tried the defauly modes, dronie, rocket etc. On nearly all of these the video was split up into multiple shorter files. e.g. 10 secs, 11 secs etc.

Clearly this isn't because of a poor SD card, or any file system limitations. Any one else have this issue?

Hi there,

Thank You for reaching out. We are truly sorry for the inconvenience you are experiencing. The intelligent functions like quickshot video will automatically fly according to the selected shooting mode and continue shooting for a specific length of time. Finally, a short video around 10 seconds is automatically generated. I hope this information has helped to clarify your inquiries. If you have any other questions, kindly let us know. Thank You!

DJI Gamora Posted at 9-14 22:08
Hi there,

Thank You for reaching out. We are truly sorry for the inconvenience you are experiencing. The intelligent functions like quickshot video will automatically fly according to the selected shooting mode and continue shooting for a specific length of time. Finally, a short video around 10 seconds is automatically generated. I hope this information has helped to clarify your inquiries. If you have any other questions, kindly let us know. Thank You!

The same thing happens to me. The video mainly does not follow each other. Then the shots are almost unusable with each other.

František Sklenář Posted at 10-13 06:13
The same thing happens to me. The video mainly does not follow each other. Then the shots are almost unusable with each other.

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