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DJI Neo: The Limitations That Fans Defend
11472 26 2024-9-16
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jefersonalessan
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Brazil
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I made a post recently and was surprised by the loyalty of DJI fans. The Neo had all the potential to be a fun and safe drone, but it came with so many restrictions that limit its use. Many defenders say: 'Read the manual,' or that the drone is 'cheap.' But the issue isn't the price, it's the excessive limitations. You can’t fly it at night, over water (even though DJI shows it in official videos), in closed environments, or on smooth surfaces. The number of restrictions is so high that it outweighs the benefits.

In my night video, several people commented that the problem was because I was flying at night. But even during the day, the same issues occurred. I wonder: what will be the next excuse from DJI defenders?



When the red 'Fly with caution' message appears, the drone loses control shortly after.

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2024-9-16
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LV_Forestry
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Latvia
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So far i have had no extreme issue like yours, even inside without GPS.
The main issue i had is drifting by night time, but its quite easy to keep manual control, and sudden change of position while in follow mode.
I would say its even feeling better with the last update.

Very pleasant drone for that price.
2024-9-16
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fichek
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Again, you're flying over a reflective surface which DJI explicitly tells you not to do. Visual positioning sensors get confused and crash. Operator error.
I do agree in general its vision positioning is really week and has surprised me by failing in some environments I would not consider too dark, but again, the manual does tell you to set your expectations low, and it *is* a cheap drone. You can always fly it in manual mode in these environments. Or try to cover bottom sensors and fly in atti mode from the start.
2024-9-16
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LV_Forestry
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fichek Posted at 9-16 07:57
Again, you're flying over a reflective surface which DJI explicitly tells you not to do. Visual positioning sensors get confused and crash. Operator error.

Is there a way to disable these counterproductive protections?

This is my first time using DJI Fly
2024-9-16
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fichek
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LV_Forestry Posted at 9-16 08:01
Is there a way to disable these counterproductive protections?

This is my first time using DJI Fly

Black tape over sensors on the bottom.
2024-9-16
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LV_Forestry
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fichek Posted at 9-16 09:16
Black tape over sensors on the bottom.

I will try.
2024-9-16
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LV_Forestry
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fichek Posted at 9-16 09:16
Black tape over sensors on the bottom.

False good advice.
It take off and climb out of control.
2024-9-19
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fichek
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LV_Forestry Posted at 9-19 07:20
False good advice.
It take off and climb out of control.

sorry, I've seen someone in DJI Neo FB group do that and it looked pretty stable.
2024-9-19
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DJI Gamora
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Hi there,

As mentioned on your previous thread on the same issue, please send the product for further testing by submitting an online repair request here: {https://repair.dji.com/repair/index}. If you need assistance with creating a ticket, you may contact DJI support at https://www.dji.com/support. Thank you for your understanding and support.
2024-9-19
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DJI Gamora
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LV_Forestry Posted at 9-16 07:38
So far i have had no extreme issue like yours, even inside without GPS.
The main issue i had is drifting by night time, but its quite easy to keep manual control, and sudden change of position while in follow mode.
I would say its even feeling better with the last update.

Thank you for sharing your resolution. This sure will help other users whose having the same issue. Yes, While in N mode (Normal Mode) and S mode (Sports Mode), DJI Neo supports downward vision perception; while in M mode (Manual Mode), DJI Neo does not supports the perception feature. Have a safe flight always!
2024-9-19
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LV_Forestry
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DJI Gamora Posted at 9-19 20:43
Thank you for sharing your resolution. This sure will help other users whose having the same issue. Yes, While in N mode (Normal Mode) and S mode (Sports Mode), DJI Neo supports downward vision perception; while in M mode (Manual Mode), DJI Neo does not supports the perception feature. Have a safe flight always!

It would be ideal to be able to access the M manual mode, including with the RC-N3, not just the FPV.
In autonomous mode (palm) it is understandable, but why have it locked with one RC and not the other?

Because on the N3 RC it is written C-N-S instead of C-M-S?
2024-9-20
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DJI Gamora
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LV_Forestry Posted at 9-20 07:54
It would be ideal to be able to access the M manual mode, including with the RC-N3, not just the FPV.
In autonomous mode (palm) it is understandable, but why have it locked with one RC and not the other?

Hi LV_Forestry,

Could you please send us a video recording or footage of the problem. This will allow us to investigate further and provide you with the most accurate solution based on the specific issue you're encountering.

We are looking forward to your response for further assistance. Thank You
2024-9-21
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LV_Forestry
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DJI Gamora Posted at 9-21 02:26
Hi LV_Forestry,

Could you please send us a video recording or footage of the problem. This will allow us to investigate further and provide you with the most accurate solution based on the specific issue you're encountering.

You look at the first post of this thread, the video speaks for itself. I don't have such an extreme runaway phenomenon, but it's true that the downward sensor is sensitive and inaccurate. The drone moves by itself.

I completely understand the limitations of the sensor, moreover it works very well within the limits of what is defined in the manual.

All I ask would be to be able to simply deactivate it. with any RC, RC FPV, RCN3...

I come from the Enterprise range world, where everything can be deactivated via pilot 2. No matter what mode is selected. I'm sure it's possible to implement this with DJI Fly for the Consumer series as well.
2024-9-21
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Julian edwards
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Brazil
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DJI Gamora Posted at 9-19 20:43
Thank you for sharing your resolution. This sure will help other users whose having the same issue. Yes, While in N mode (Normal Mode) and S mode (Sports Mode), DJI Neo supports downward vision perception; while in M mode (Manual Mode), DJI Neo does not supports the perception feature. Have a safe flight always!

Please, care to elaborate further?

I can only fly over water in manual mode with radio controller, and not with quick shots or wi-fi over a phone?
2024-9-21
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Antdrones
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Julian edwards Posted at 9-21 13:05
Please, care to elaborate further?

I can only fly over water in manual mode with radio controller, and not with quick shots or wi-fi over a phone?

You can fly over water with quickshots, but the drone might fly out of control
2024-9-21
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DJI Gamora
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LV_Forestry Posted at 9-21 04:11
You look at the first post of this thread, the video speaks for itself. I don't have such an extreme runaway phenomenon, but it's true that the downward sensor is sensitive and inaccurate. The drone moves by itself.

I completely understand the limitations of the sensor, moreover it works very well within the limits of what is defined in the manual.

Hi there,

We are truly sorry for the inconvenience you are experiencing.

Thank you for your recommendations. Please rest assured that we will forward your feedback to the related department for evaluation. In the future, we will optimize and improve the product or service based on user comments.

Thank you for your support and understanding.
2024-9-22
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DJI Gamora
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Julian edwards Posted at 9-21 13:05
Please, care to elaborate further?

I can only fly over water in manual mode with radio controller, and not with quick shots or wi-fi over a phone?

Hi Julian,

Manual Mode is Classic FPV aircraft control mode with the highest maneuverability. In Manual mode, all flight assistance functions including precise hovering and auto-brake are disabled and proficient control skills are required. DJI Neo is light and compact we still do not recommend to fly over water as drifting may occur.

I hope this information has helped to clarify your inquiries. If you have any other questions, kindly let us know. Thank You!
2024-9-22
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FPVrider
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Switzerland
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Jeferson, did you sent the drone for repair as DJI support has suggested?
Maybe there is really something wrong with our drones, so I would be interested if DJI was able to fix yours.
2024-9-26
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js349
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I have the same problem as what's in your video and I've noticed I can fly it in a hallway and certain rooms in my house all day long and it doesn't do that, but in certain areas in some rooms it just takes off forward out of control with that warning message. I'm using the Goggles 3 and the RC MC 3 and everything is on the latest firmware. I believe the places where it goes crazy have high wifi interference. Granted I'm not flying with my phone using wifi but I believe wifi interference could be the issue.
2024-10-28
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djiuser_yo9EMCpHtpwp
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Singapore
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Hi all

New DJI user here. Enters the play with Neo.

Do pay attention to how Neo managed to hover at the same place (spatial awareness)

1. Via Downward camera. Limitation: it needs to be able to see static image (i.e. not water surface, shiny surface, bright light, some contrast). I can imagine a shiny bright white carrara marble will cause spatial awareness issue at some home.

2. Via GPS. Limitation: watch out the number of satellite lock ... recommended not to fly right away after switching on ... but switch on and give it 1-2 mins to try locking on to as many satellites as possible... recommended number of sats for reliable spatial awareness: 16 and above.

Best to have 2 options available,but it can still work with 1 option ... provided you know the limitation.
2024-12-16
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Biowizard
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fichek Posted at 2024-9-16 07:57
Again, you're flying over a reflective surface which DJI explicitly tells you not to do. Visual positioning sensors get confused and crash. Operator error.
I do agree in general its vision positioning is really week and has surprised me by failing in some environments I would not consider too dark, but again, the manual does tell you to set your expectations low, and it *is* a cheap drone. You can always fly it in manual mode in these environments. Or try to cover bottom sensors and fly in atti mode from the start.

Surely the "do not fly over water" advice is if you are using the NEO in one of its autonomous modes, or with just your phone as a controller.

This drone has full GPS/GLONASS/etc support, it has a compass, it has an IMU that can tell which way up it is, and whether it's accelerating or turning or whatever. In short, everything that any DJI drone has to help navigate.

So if you are using an RC, apart from its small size and (relatively) brief battery endurance, why can't you fly it anywhere that you could (say) a Mavic, Air, Mini - or indeed my previous drone, the Spark?
1-18 13:26
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fichek
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Biowizard Posted at 1-18 13:26
Surely the "do not fly over water" advice is if you are using the NEO in one of its autonomous modes, or with just your phone as a controller.

This drone has full GPS/GLONASS/etc support, it has a compass, it has an IMU that can tell which way up it is, and whether it's accelerating or turning or whatever. In short, everything that any DJI drone has to help navigate.

Because Neo is infamous for its inability to keep GPS lock and its only other sensor is the bottom vision positioning which gets confused by reflective surfaces. If it's well documented that a product is bad at something, just don't do that and then blame others is all I am saying.
1-19 02:06
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blueyonder8
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I've noticed that the limit is 1000 metres on my NEO with goggles and motion controller, the unlimited distance isn't available.
Can that be changed?
Is it the same with other controllers?
2-7 17:54
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MarkBether
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blueyonder8 Posted at 2-7 17:54
I've noticed that the limit is 1000 metres on my NEO with goggles and motion controller, the unlimited distance isn't available.
Can that be changed?
Is it the same with other controllers?

No limit for goggle n3 and rc motion 3
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2-8 01:39
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TheSkyIsForYou
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LV_Forestry Posted at 2024-9-19 07:20
False good advice.
It take off and climb out of control.

I've tried it, you have to tape only middle one the camera of visual positioning, the others are proximity ir. When you do it, it'll go in atti mode, but I doubt it will work properly with motion controller.
2-8 01:39
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TheSkyIsForYou
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And with rc-n3 I flew neo with no problem in room without gps while turning off and on the lights. I didn't had a problem flying outside at night with, and without GPS. But I had to admit, that with older firmware once at sunset I almost had a flyaway.
Keep in mind that neo goes full sport mode in atti mode,
and drifts due to no positioning.
2-8 01:45
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DJI Gamora
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blueyonder8 Posted at 2-7 17:54
I've noticed that the limit is 1000 metres on my NEO with goggles and motion controller, the unlimited distance isn't available.
Can that be changed?
Is it the same with other controllers?

Hi there, thank you for bringing this to our attention. When using the DJI Neo with Goggles and a motion controller or an FPV remote controller, the maximum flight altitude is 120 meters, and the maximum flight distance should be unlimited. If you're experiencing a limit of 1000 meters, this might not be expected behavior. Could you please let us know if any error messages appear when you encounter this limitation? This information will help us diagnose the issue more effectively. Thank you!
2-8 02:07
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