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Gimbalcover required
450 5 2024-9-19
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dito888
lvl.3
Flight distance : 2789629 ft
Germany
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Hi, it‘s possible to buy a cover directly from DJI for the Neo gimbal ?

Best Regards…
2024-9-19
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DJI Diana
Administrator
Flight distance : 2408 ft

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Hi there,
thank you for reaching out.

DJI does not sell the cover separately as of the time of this posting. If you would like to purchase the the component, you could contact with our service support for further assistance. Your feedback will be recorded and passed on to our dedicated team for attention. Meanwhile, we hope you receive the best advice from fellow DJI Forum members.

Should you have any other questions, feel free to contact us for assistance. Thank you.

2024-9-20
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rgs
lvl.3
Flight distance : 293442 ft
Canada
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DJI Diana Posted at 9-20 23:57
Hi there,
thank you for reaching out.

I'd like to have an extra one too. Likely to lose at least one sometime.
2024-9-21
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Malakai_UK
Second Officer
Flight distance : 779245 ft
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United Kingdom
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DJI Diana Posted at 9-20 23:57
Hi there,
thank you for reaching out.

Please put pressure on them to make this available as a separate purchase. I nearly lost mine yesterday, got super lucky walking back i spotted it in the dirt. I probably wouldnt have noticed it. This should be a replaceable piece of kit like the props or prop guards.
2024-9-21
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DJI Diana
Administrator
Flight distance : 2408 ft

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rgs Posted at 9-21 09:36
I'd like to have an extra one too. Likely to lose at least one sometime.

Hi there,
thank you for reaching out.

Should you wish to purchase the component, please reach out to our service support team for further assistance regarding this issue. Here’s the link to contact us: http://www.dji.com/support

Feel free to contact if you have any other questions. Thank you.
2024-9-21
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DJI Diana
Administrator
Flight distance : 2408 ft

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Malakai_UK Posted at 9-21 18:47
Please put pressure on them to make this available as a separate purchase. I nearly lost mine yesterday, got super lucky walking back i spotted it in the dirt. I probably wouldnt have noticed it. This should be a replaceable piece of kit like the props or prop guards.

Hi there,
thank you for reaching out.

We apologize for the inconvenience. If you are interested in purchasing the component, please contact our service support team for additional assistance with this issue. Here’s the link to contact us: http://www.dji.com/support. Please be assured that your feedback and ideas have been heard. We will pass them on to the related team for attention.

Feel free to contact if you have any other questions. Thank you.
2024-9-21
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