When I start DJI fly app, it comes up
with the following message

  Something went wrong with DJI Fly

  DJI fly closed because this app has a bug.

  Try updating this app after its developer provides a fix for this error.
  
  Then it has a button labeled "Got it",
  when you click it, the app closes.

DJI fly app version 1.13.10

I am running the app on my Samsung Galaxy S23
"One UI version": 6.1  Android version 14

On Sept 7, 2024 everything was working fine.  

On Sept 19, 2024 I noticed this error.

I have not upgraded anything on the DJI fly app

I have updated my phone.
I have heard the phone update brought several new features including
improvements in AI functionality, but also seems to have caused
some compatiblity issues for certain apps (samMobile/Samsung News).

Is anyone else having this issue?

Does anyone know anything about this?

Hello. Please check the App Version, and ensure the App version is up to date. Please try to turn off the network and launch the DJI app. Skip the login step. Kill the app and then open the network.
* If the issue persists after the above solution has been tried, please check whether the device is on the compatibility list. Use a compatible device.

I also have same problem after having small Android update. Samsung A55.

djiuser_taNo2cJkiGHb Posted at 9-20 07:57
I also have same problem after having small Android update. Samsung A55.

Thank you for your reply; it is helpful.   Now I am really thinking it has something to do
with the Samsung Android update.

Thank you for your reply; it is helpful.   Now I am really thinking it has something to do
with the Samsung Android update.

I downloaded the DJI Fly app from their website and tried to install it on my Samsung A54, but it says that the app was built for an older version of Android and it is blocked because it is insecure..

Matthijs van der Molen Posted at 9-21 03:09
I downloaded the DJI Fly app from their website and tried to install it on my Samsung A54, but it says that the app was built for an older version of Android and it is blocked because it is insecure..

That is very, very interesting.  Thanks for posting this!

Matthijs van der Molen Posted at 9-21 03:09
I downloaded the DJI Fly app from their website and tried to install it on my Samsung A54, but it says that the app was built for an older version of Android and it is blocked because it is insecure..

Hi there.

Please consider the suggestions provided below.

1. Please download the latest version of the APP from the DJI official website:
https://www.dji.com/uk/downloads/djiapp/dji-fly

2. Please follow this path to turn off Google Play Protect options and test again:
Google Play — Profile — Play Protect — Setting — Turn off below two options — Re-install App and test again.

Should you have any other questions, feel free to contact us.

DJI Diana Posted at 9-21 21:29
Hi there.

Please consider the suggestions provided below.

Your suggested fix worked and fixed the problem.

Here are the details.
I went to the link you provided here.
I selected Android and scanned the QR code provided on the screen.
I downloaded and installed the app.  
The new app is version 1.14.2
Everything worked fine. I took it out for a test flight,
and it worked fine.  
Also, I was happy to see that the
upgrade did not disturb any of my existing flight
data.
As for the Samsung phone,
I have kept it the same since I made this post.  

Ken Johnson7 Posted at 9-22 12:02
Your suggested fix worked and fixed the problem.

Here are the details.

Thank you for the update. Feel free to reach out to us if you need further assistance. Have a great day ahead.

Matthijs van der Molen Posted at 9-21 03:09
I downloaded the DJI Fly app from their website and tried to install it on my Samsung A54, but it says that the app was built for an older version of Android and it is blocked because it is insecure..

Hi there,
thank you for reaching out.

Our official website has updated the latest version of the APP, you can download it directly from our website.

https://www.dji.com/downloads/djiapp/dji-fly

Should you have any other questions, feel free to contact us. Thank you.

Ken Johnson7 Posted at 9-20 15:46
Thank you for your reply; it is helpful.   Now I am really thinking it has something to do
with the Samsung Android update.

Hi there,
thank you for reaching out.

Our official website has updated the latest version of the APP, you can download it directly from our website.

https://www.dji.com/downloads/djiapp/dji-fly

Should you have any other questions, feel free to contact us. Thank you.

DJI Susan Posted at 9-19 20:31
Hello. Please check the App Version, and ensure the App version is up to date. Please try to turn off the network and launch the DJI app. Skip the login step. Kill the app and then open the network.
* If the issue persists after the above solution has been tried, please check whether the device is on the compatibility list. Use a compatible device.

My DJI Fly app will not open    I can't fly my drone or use my Gimbal
Google pro 7 android

djiuser_g97e3idKZDP3 Posted at 10-7 07:31
My DJI Fly app will not open    I can't fly my drone or use my Gimbal
Google pro 7 android

Hi there, may I ask if you downloaded the app from this link? https://www.dji.com/downloads/djiapp/dji-fly If not, we recommend you download the latest app version to see if it works.