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Can't seem to get a good fix and hold satellites....?
830 12 2024-9-21
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Tender
lvl.3
Flight distance : 1236309 ft
Canada
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Just wondering if anyone else is having trouble with the Neo get enough satelites to fly?  I'm hit and miss and when I do get enough, it drops them most times while I am flying.  I also have a Mini 4 Pro and an Avata 2 and they have no prob lems where I fly.  I am in the middle of nowhere in Saskatchewan, Canada.

Also, my Neo keeps switching back to Maderin from English after I use a controller.  IDK.


2024-9-21
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Tender
lvl.3
Flight distance : 1236309 ft
Canada
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2024-9-21
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Tender
lvl.3
Flight distance : 1236309 ft
Canada
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I tried getting the pics in the original post.   Best I got today was 15, then it dropped to 8 or 9 and I was scared of losing it and landed.  

2024-9-21
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DJI Diana
Administrator
Flight distance : 2408 ft

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Hi there,
thank you for reaching out.

We apologize for the inconvenience. We recommend you reboot DJI Neo and re-link it to DJI RC 2.

Kindly let us know if the issue persists.
2024-9-21
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Voidvortex
lvl.3
Indonesia
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Same here, after firmware update the GPS lock is generally worse than before
2024-9-22
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Tender
lvl.3
Flight distance : 1236309 ft
Canada
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DJI Diana Posted at 9-21 20:27
Hi there,
thank you for reaching out.

I have done that.  Also as suggested via chat support to reload firmware using the DJI Assistant for consumer drones.  So far I have only done a quick test in my back yard, but nothing seems any better.  I have also used it with the goggles and controller from my Avata 2, it also never gets more than 12-20 satellites, but loses them also and I get a warning even though it still shows them on the screen.    I fly my M4P and Avata 2 in the same locations and alway have 20-30+ satellites and no issues or warnings, even if they do drop below 20, which is rare.

I'm going to try today again, but I'm scared to fly it.  I really like the drone and had plans for it.  If I can't get a lock on satellites, I don't think it will work for me.  It works fine in autonomous mode or with my phone, buy I need a controller for some stuff.   
2024-9-22
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Tender
lvl.3
Flight distance : 1236309 ft
Canada
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Voidvortex Posted at 9-22 00:58
Same here, after firmware update the GPS lock is generally worse than before

Do you lose them during flight if you do get a good lock?  That happens to me.  It's hit and miss, I can't trust it, but I really like the drone.  I have plans for it, if it can get satellites and stay locked.  
2024-9-22
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dito888
lvl.3
Flight distance : 2765594 ft
Germany
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Same issue with my RC-2, sometimes it takes several minutes to have enough satellites to fly, after take off the Neo is unable to hold the position, or is drifting away. After some seconds everything is ok. That doesn't create trust.
2024-9-22
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Tender
lvl.3
Flight distance : 1236309 ft
Canada
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dito888 Posted at 9-22 05:50
Same issue with my RC-2, sometimes it takes several minutes to have enough satellites to fly, after take off the Neo is unable to hold the position, or is drifting away. After some seconds everything is ok. That doesn't create trust.

Yeah, I started at 98% battery and was down to 91% before I could take off, then got a satellite warning while flying, but still showed 12 or so sats but in red.....bounces all over with sats.  I'll try again today, and also try with the goggles gain, but its the same issue.  
2024-9-22
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Tender
lvl.3
Flight distance : 1236309 ft
Canada
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Did a quick video and sped it up, but you can see even after sitting for a minute, it just never gets satellites, then if you take off, it loses them or bounces all over and you get warnings.  
2024-9-22
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Tender
lvl.3
Flight distance : 1236309 ft
Canada
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dito888 Posted at 9-22 05:50
Same issue with my RC-2, sometimes it takes several minutes to have enough satellites to fly, after take off the Neo is unable to hold the position, or is drifting away. After some seconds everything is ok. That doesn't create trust.

I guess I am trying to find out if it is just my Neo or others.  Did I get a faulty one or is this going to be an ongoing issue?  IDK.  I am seeing a few with satellite holding issues and a few fly aways that might be attributed to satellite lock, unconfirmed though.  
2024-9-22
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OldGuy2024
lvl.4
Flight distance : 632428 ft
United States
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Couple days ago was my first real outdoors session with the Neo. Similar satellite capture and hold issue.  Never have had an issue with how quick and the number of satellites acquired by the Avata2.  Using same hardware.  FPV RC3 or MC3, Goggles3.  Same backyard. For the Neo  satellite capture was slow.  Took more than a moment or two for enough satellites to be captured to allow "Home" point to be acquired.  IIRC, max total number of satellites never exceeded 19 and dropped to "red" zone occasionally.  Avata2 usually has in the 20s.   For my personal use not a super critical issue.  Neo was purchased for indoors and flying relatively close proximity outdoors. On weird side. The couple times I test flew the Avata2 indoors I had zero satellites (steel roof). But the couple times flying the Neo I captured 2-3.   M8 generation v. M10 generation GPS chip?  

2024-10-5
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Saint Keanu
New
United States
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So at first the neo was working amazing and in alot of ways still is. But I have this satilite issue as well. I often take off with only 6 satellites because it can't seem to get more then that on the first flight. Then when i take it up again the seccond time it can normally get enough for a home point. other than this issue i love this drone. looking for a fix.
2024-10-15
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