DJI Gamora
 Administrator
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Hi there,
Thank You for reaching out. We are truly sorry for the inconvenience you are experiencing. According to compatibility I believe you are using RC-N1, could you confirm it? Is there any error message prompting on your DJI Fly App when there is a signal lost? Could you also try the troubleshooting steps below;
1) Make sure all DJI device is running on the latest version update.
a. It is recommended to fly your aircraft in an open area with less wireless interference.
b. Stop other apps from running in the background on your mobile device.
c. Keep an eye on the antennas during flight, and keep the antennas facing the position of the aircraft.
If issue persist, please send us a video recording of the problem. This will allow us to investigate further and provide you with the most accurate solution based on the specific issue you're encountering. We are looking forward to your response for further assistance. Thank You |
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