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Please fix continue last stream / app connection issues
457 5 2024-9-26
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fansda384bc6
lvl.2
United States
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The app really aggravates me to the point where I'm going to give up on this camera. The app on one of my phones doesn't even start and now, on the either, it doesn't connect. The app finds the camera but then it does not connect. I lost thousands of live viewers because the camera disconnected from the wifi and when I went to the app to restart it, just would not work, at all. No, I do not want to use the USB cam option, I need to be wireless. A HUGE BIG improvement would be to not expire the "continue last live stream" option. I always connect the exact same RTMP. Right now I have an unreliable camera is a $600 desk paperweight. Yes, I have rebooted the camera, and both phones, held it close to the camera, did a voodoo dance, and even a did factory reset. Please, please, please allow us to use continue live stream.
2024-9-26
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DJI Diana
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Flight distance : 2408 ft

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Hi there,
thank you for reaching out.

We apologize for the inconvenience. Before providing further assistance, could you please confirm the platform on which you are livestreaming?

Looking forward to your response.
2024-9-29
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fansda384bc6
lvl.2
United States
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I stream to my Magewell Director Min. The address never changes, ever. We should be able to continue last live stream or even better, have a button combination on camera to start the stream.
Thank you!
2024-9-29
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fansda384bc6
lvl.2
United States
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Please, PLEASE fix this. Yesterday at a very important event I could not get the DJI MIMO app to connect to the camera, it would see the camera but not connect. I rebooted all devices and tried from 2 different phones. I could not get into the RTMP streaming to simply click start stream. A simple button on the camera to reuse the same settings as the last stream would be wonderful. I chose DJI cameras because of the RTMP; now it's too inconsistent to use in my production environment. I'm actively now looking for a replacement product with more stable options for RTMP.
2024-10-10
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djiuser_xsF7sP0X9p9k
lvl.1
Estonia
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It'

fansda384bc6 Posted at 2024-10-10 05:51
Please, PLEASE fix this. Yesterday at a very important event I could not get the DJI MIMO app to connect to the camera, it would see the camera but not connect. I rebooted all devices and tried from 2 different phones. I could not get into the RTMP streaming to simply click start stream. A simple button on the camera to reuse the same settings as the last stream would be wonderful. I chose DJI cameras because of the RTMP; now it's too inconsistent to use in my production environment. I'm actively now looking for a replacement product with more stable options for RTMP.

It works fine with gopro. After installing Gopro Labs firmware you can even start it with special qr code displayed from paper or phone screen. I doubt Dji will ever fix it. That's why all streamers are using Pocket 3 in usb webcam mode, if using it at all. Also Dji Mimo app is total crap, slow and unusable for simple tasks users need. They should start with new app for simple singke tasks, but I do not believe it will ever happen. Their app is gone from Google Playstore and they haven't even fixed this simple task for a years. Dji products are out of reach for us at work because of that.
3-13 13:19
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ThisIsKurtIRL on Twitch
lvl.4
United Kingdom
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fansda384bc6 Posted at 2024-10-10 05:51
Please, PLEASE fix this. Yesterday at a very important event I could not get the DJI MIMO app to connect to the camera, it would see the camera but not connect. I rebooted all devices and tried from 2 different phones. I could not get into the RTMP streaming to simply click start stream. A simple button on the camera to reuse the same settings as the last stream would be wonderful. I chose DJI cameras because of the RTMP; now it's too inconsistent to use in my production environment. I'm actively now looking for a replacement product with more stable options for RTMP.

do you have an iPhone?
3-14 02:42
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