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New Neo Firmware V01.00.0300 (09/29/2024)
1964 6 2024-9-30
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SeenMavic
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Flight distance : 6177746 ft
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Germany
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2024-9-30
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Blériot53
Core User of DJI
Flight distance : 6954993 ft
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United Kingdom
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I also would like to know what the "Known Issues" were that the latest firmware has "Fixed".  It's too vague, I agree.
2024-9-30
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DJI Diana
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Flight distance : 2408 ft

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Hi there,
thank you for reaching out.

We are sorry for the inconvenience caused to you.  When "fixed some bugs" or "fixed some known issues" is described in the firmware release notes, it is usually to update some regular software running logic or fix some problems that do not affect the use of the product. These basically have no impact on your use of the product, please feel free to use it. If you have urgent shooting tasks, you can upgrade later; If it is an important firmware upgrade, engineers will list in the release notes what new features have been added or what user experience has been improved. At this time, it is recommended that you update the firmware in time to get a better experience.

Should you have any further inquiries, please do not hesitate to contact us.
2024-10-3
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SeenMavic
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Flight distance : 6177746 ft
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Germany
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2024-10-3
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DJI Natalia
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SeenMavic Posted at 10-3 23:42
Hello Diana,

my main question was regarding the positioning.

HI there, thank you for reaching out and we do apologize for the trouble caused. Kindly take note that when you finish the shooting and stop moving, DJI Neo will hover. When DJI Neo is hovering in place, approach it, extend your arm, then straighten your palm below it. Also, make sure to keep your palm straightened horizontally and still, and wait until DJI Neo detects your palm and lands automatically.

If the issue persists, kindly share us a video demonstration for us to check further with our engineering team. Thank you!
2024-10-15
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SeenMavic
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Flight distance : 6177746 ft
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Germany
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2024-10-17
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djiuser_aG2oCHpd76FC
New
Flight distance : 10669 ft
South Africa
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I have been trying to update the firmware for the past 3 weeks and the process always fails when it reaches 70%. Has anyone faced the same issue?
2024-10-26
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