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djiuser_epmEcQDrOxqt
lvl.1
Flight distance : 922480 ft
Australia
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Worst service ever my controller stopped working and had never been dropped device was reported to DJI and was meant to be sent in however my dad passed away and I left this for too many months then when I did they claim it’s my fault the controller malfunctioned and claim the frame of the drone was also crack which it most certainly wasn’t when I packed it up …. Now it’s being treated like a repair and as far as I’m concerned it’s a violation of Australian consumer guarantee law

Not the first one of these “ malfunctioning “ controllers is complained about either.

Next step is to contact the AFCA and lodge a formal complaint for breaching the Australian consumer guarantee law.

Service Quotation CAS-16286263-M7H3V6 CRM:0001090772105
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10-4 03:45
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DJI Natalia
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Hi there, we have replied to your other post. Thank you
10-4 06:00
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