Hey everyone, need your help figuring out what went wrong with my drone.
I have flown drones for a long time, my most recent being a Mavic 2 Pro, which I’ve flown for 4+ years. Last month I was in a remote area planning to shoot a waterfall, as soon I launched the drone (there were 14 satellites linked), it immediately started climbing up- the up/down axis was uncontrollable. I could still take photos, move the gimbal, and steer left/right. But no control whatsoever with up/down. The drone climbed on its own at a steady pace; even moving the joystick up did not accelerate its ascension.
I have not jailbroken the software or tampered with the system in anyway, nor did I launch it anyway other than my usual. Despite the max altitude being set at 500m, the drone carried on going till almost 1800m above launch point, before it ran out of battery and fell out of the sky (I have never found it, it was jungle all around). I tried the Force Landing command, the Return to Home command, various flight modes- NOTHING stopped its ascent. I even turned off the controller and app halfway as a desperate measure, it regained connection but was still in the exact state.
I have approached DJI regarding the issue and they have not been very helpful (probably because my warranty has expired), and offered no proper diagnosis of what went wrong. I feel a malfunction like this could have been quite dangerous in a more populated area, and really want to understand how something like this can happen.
Has anyone experienced something like this, or can provide some insight into what went wrong? I would really appreciate the help. Thank you. I’ll attach the flight records and logs below if that’s useful (note there are 2 flight records, likely due to the restarting of the controller).
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