While using the automatic 'Follow Me' mode on my DJI Neo, the drone accidentally hit a wall and crashed. The gimbal's damping rubber got damaged and needs replacement. Unfortunately, the drone was a gift from someone who brought it from the UK to India, and I'm having trouble finding a replacement for the gimbal rubber here. Can anyone help me with this problem?

Hi there,
thank you for reaching out.

We apologize for the inconvenience. According to India Import Policy, Drones are 'prohibited' except for R&D and defense use. There are no DJI Authorized Retail Stores in India to sell drones. So we cannot provide aftersales services for you. Sorry for the inconvenience caused and your understanding is highly appreciated. We suggest you contact the point of purchase to seek further assistance on this matter. Thank you for your cooperation and support.