Hi everyone, how can I get the 30 second video before the fall from the goggles gogles 3 from internal memory, I want to copy it to my pc, but I can find way to connect goggles to my mac? today I drowned my avata 2 20 meters from where i was standing, I was standing on a cliff and decided to dive closer to the water, I lost contact with the goggles and most likely it just dived into the water,

Connect the goggles to your phone with DJI Fly opened, video will sync from goggles to the app and you can see it in profile > find my drone and then how you proceed depends on what phone and what computer OS you use, or you can just take a screen recording from the app.

fichek Posted at 10-12 13:05
Connect the goggles to your phone with DJI Fly opened, video will sync from goggles to the app and you can see it in profile > find my drone and then how you proceed depends on what phone and what computer OS you use, or you can just take a screen recording from the app.

Everything is like that only in find my drone at the crash site I see the video from my first flight, but when I put on the goggles there are 30 seconds actually from the crash site. I don't understand why?

Vlad Tatarchuk Posted at 10-12 22:40
Everything is like that only in find my drone at the crash site I see the video from my first flight, but when I put on the goggles there are 30 seconds actually from the crash site. I don't understand why?

It's supposed to sync the latest video from goggles, maybe go into flight records and make sure flights sync, you might have to kick it off manually if you don't have auto-sync enabled or something.

fichek Posted at 10-13 03:54
It's supposed to sync the latest video from goggles, maybe go into flight records and make sure flights sync, you might have to kick it off manually if you don't have auto-sync enabled or something.

The data is fully synchronized, on the flight map and the crash site in the dji fly app everything is correct except the video, the video does not refer to that day of the flight at all, but when I put on the goggles and watch it in the safety menu the video is correct.

Vlad Tatarchuk Posted at 10-13 23:06
The data is fully synchronized, on the flight map and the crash site in the dji fly app everything is correct except the video, the video does not refer to that day of the flight at all, but when I put on the goggles and watch it in the safety menu the video is correct.

Ok, that's weird. Did you try to reach out to DJI support via chat?

fichek Posted at 10-15 04:53
Ok, that's weird. Did you try to reach out to DJI support via chat?

Could you share the link please to this chat?

Vlad Tatarchuk Posted at 10-17 00:30
Could you share the link please to this chat?

https://support-chat.dji.com/?channelKey=eu_sp1&lang=en&from=supportpage

fichek Posted at 10-17 01:13
https://support-chat.dji.com/?channelKey=eu_sp1&lang=en&from=supportpage

thank you!

Hi there,
thank you for reaching out.

DJI Goggles 3 supports screen recording. Here are the steps to access the recorded files:

1. Power on the DJI Goggles 3.
2. Connect the USB-C port of DJI Goggles 3 to your personal computer using a USB-A to USB-C data cable, and export the footage as prompted on your computer.
3. Open the "DCIM" folder and select "100MEDIA".

Feel free to contact us if you have any other questions.

DJI Diana Posted at 10-18 00:22
Hi there,
thank you for reaching out.

Is this situation for data from goggles stored on sd card? because when I connect goggles to my mac I can't open any storage

DJI Diana Posted at 10-18 00:22
Hi there,
thank you for reaching out.

This has nothing to do with the question. OP asked how to get the last 30 seconds of flight which are recorded on-board on the goggles and not saved to microSD card.

Maybe this info will be helpful, this video can't be copied from the gogglas, official response from DJI, only one way - sync it with phone and find my drone, but in my situation I have bug, also thank you @fichek, your post about fly away service is really helpful, DJI sent me new drone for free