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Noisy Video
447 11 2024-10-13
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Mattstar
lvl.1
Australia
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Hi All

Been flying my new NEO about and the quality of video is really poor, I think there may be something wrong with my unit as I have looked at the posts here and cannot see anything like this noisy video being shared. Video was taken on a bright day with sharpness turned down. So far I cannot find a setting that fixes my issue.

https://youtu.be/zUAHOhLnpTE?si=M_xCrlBpECoYXJHX
2024-10-13
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relaxosmo
lvl.4
Flight distance : 901965 ft
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Hungary
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Lock your iso to 100
2024-10-13
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DJI Diana
Administrator
Flight distance : 2408 ft

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Hi there,
thank you for reaching out.

We apologize for the delayed response. I am in contact with the relevant team regarding this matter and will provide an update as soon as I have the information.

We appreciate your patience and kind understanding.
2024-10-13
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cheung “arriestocracy” arrie
lvl.2
Flight distance : 103127 ft

Hong Kong
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There's quite a bit of magenta and false colors going on in the shadows, which looks like typical high ISO to me. Did you leave an ND filter on the lens? What was the camera setting(shutter speed and iso)?
2024-10-13
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fichek
Core User of DJI
Flight distance : 1378789 ft
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Croatia
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Looks about right. It's a mid camera with terrible default settings. You can make it slightly less terrible when using goggles (and a bit with RC, but only goggles offer all the settings).
2024-10-13
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DJI Diana
Administrator
Flight distance : 2408 ft

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Hi there,
thank you for reaching out.

To confirm, did you use the remote controller or phone to control the drone? If you used the remote controller, can you confirm if the video is set to Auto or M mode?

Please keep us posted.
2024-10-13
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Mattstar
lvl.1
Australia
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The ISO was locked at 100 sharpening at -2. I was using the controller. I was in PRO mode for the video. I have not seen any other videos shared here or on YOUTUBE that look as bad as mine.
2024-10-14
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yasirali2006
lvl.1
United Arab Emirates
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Same issue with my neo. Using the controller with ISO @ 100, Sharpness -2. Can anyone help here please?

https://youtu.be/WAXqUSHdeC4?si=jGgvpwH2qGUDAh_3
2024-10-18
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cheung “arriestocracy” arrie
lvl.2
Flight distance : 103127 ft

Hong Kong
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yasirali2006 Posted at 10-18 15:13
Same issue with my neo. Using the controller with ISO @ 100, Sharpness -2. Can anyone help here please?

https://youtu.be/WAXqUSHdeC4?si=jGgvpwH2qGUDAh_3

Did you use any kind of filters? Polarizer?
2024-10-18
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yasirali2006
lvl.1
United Arab Emirates
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cheung “arriestocracy” arrie Posted at 10-18 16:28
Did you use any kind of filters? Polarizer?

No filters whatsoever
2024-10-20
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yasirali2006
lvl.1
United Arab Emirates
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Hi Mattstar, were you able to find a solution to this issue?
2024-10-20
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LoveYou
Second Officer
Flight distance : 24764259 ft
Greece
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yasirali2006 Posted at 10-18 15:13
Same issue with my neo. Using the controller with ISO @ 100, Sharpness -2. Can anyone help here please?

https://youtu.be/WAXqUSHdeC4?si=jGgvpwH2qGUDAh_3

Look like your camera have problem try get support from Dji.
2024-10-20
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