Please select Into the mobile phone version | Continue to access the computer ver.
RC2 REMOTE WONT CHARGE
84 1 10-13 08:33
Uploading and Loding Picture ...(0/1)
o(^-^)o
Stephan Prando
lvl.1
Flight distance : 19029 ft
Brazil
Offline

My RC2 remote was working fine before yesterday.

I tried to plug into my laptop source for charging and out of the sudden it did not charge. I tried to plug in different cables and USB C chargers and it does not charge in any
I tried to connect to my cellphone and my laptop it also did not recognize any connection.

I dont know what to try anymore. The RC is working fine except that it wont charge anywhere anymore and now I am down to 10% battery.

I have saved some battery to show when I take it to repair this week
10-13 08:33
Use props
DJI Natalia
Administrator
Offline

Hi there, thank you for bringing this to our attention. We are truly sorry for the inconvenience. Pertaining to your issue, please try below troubleshooting steps below and check if the issue persists :

1. Check whether the battery level has reached 100% (All four bars of the battery level indicator are on)
2. Check if the charged method is correct. Make sure the charging cable is plugged in tightly, and try plugging it in again
3. Check the LED on the remote controller and confirm if it is in the charging state. If yes, please try charging for 2 hours to see if the power increases. If it still cannot charge, it is recommended to replace the charger and charging cable
4. Check if the DJI RC has been activated. If not, please activate the unit first. Then check if it can be charged.

If the charging continues to fail, please revert to us with a video showing the charging operation. You may upload the video to a shareable link such as Google Drive or Dropbox and share the link with us. Thanks.
10-13 15:32
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules