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DJI RS3 mini joystick sudden/jerky movement.
98 4 10-14 11:18
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SzLevi90
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Hungary
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Hi!

I noticed some technical problem on my gimbal. Whenever I use it's joystick a sudden movement can be seen on the record.

Balance is OK, the weight of my camera is less than 2 kilograms (I use a Sony a6700 with a Sigma 10-18 objective) and I sensed the jerky movement by low- and high joystick smoothness too. I hold it with a massive grasp, standig still or walking in ninja walk so i don't think it comes from any inadequate use.


I've uploaded some cuts of the problem I mentioned:


https://youtu.be/-o0W0o7RPFI

Thanks for your help.


10-14 11:18
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DJI Wanda
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Hi there,
Thank you for providing the information.
Kindly appreciate your patience on this matter as we are checking with our relevant team.
Thank you
10-15 01:19
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DJI Susan
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Hello, the video you provided cannot confirm whether it is a gimbal problem. Please provide a gimbal balance adjustment verification video and a third-person shooting perspective video. You may save it through a shareable link like Google Drive and DropBox, then send the link here. We will check this further for you.
10-15 19:24
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SzLevi90
lvl.1

Hungary
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DJI Susan Posted at 10-15 19:24
Hello, the video you provided cannot confirm whether it is a gimbal problem. Please provide a gimbal balance adjustment verification video and a third-person shooting perspective video. You may save it through a shareable link like Google Drive and DropBox, then send the link here. We will check this further for you.

I've made some deadband settings in the dji app, there still is some movement less than before, but now it is at the beginning, as I start to turn the joystick. I cut it off, I'm OK with that. Thanks.
10-17 21:13
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DJI Susan
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SzLevi90 Posted at 10-17 21:13
I've made some deadband settings in the dji app, there still is some movement less than before, but now it is at the beginning, as I start to turn the joystick. I cut it off, I'm OK with that. Thanks.

Hello. Thank you for your timely update.  If you have any further questions or concerns, please do not hesitate to contact our support team.
10-17 22:34
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