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Dji Fly App 1.15.0 and new Firmware Dji Neo but no version change
932 5 2024-10-16
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Mauriz83
lvl.1
Flight distance : 529229 ft
Italy
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Hy,
Today i have updated the Dji Fly app at the 1.15.0 Version.
Then i have connectet the Dji Nero whit the remote controller RC-N3 and the app ask me to update the Neo, they are no changlogs or indication of improvments.
After the update whas not change at the version, it's normal? I had already the last update V01.00.0300

Thanks!
Best regards
2024-10-16
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korayus
lvl.2
Turkey
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You probably updated the software of the battery, not the Neo. It is necessary to put each battery one by one and update them tooit.
2024-10-16
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DJI Natalia
Administrator
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HI there, thank you for reaching out. Kindly restart the aircraft and the remote controller and rry again. Also, try refresh the firmware for your DJI Neo using DJI Assistant 2. You may refer to the release note using the link shared below for the firmware details :
[ https://dl.djicdn.com/downloads/ ... tes_en_20240929.pdf ].

If the issue persists, kindly share us a video recording showing the error message for us to check further and advise you accordingly.

Thank you for your understanding and support!
2024-10-16
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Akore
lvl.2
Colombia
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DJI Natalia Posted at 10-16 03:42
HI there, thank you for reaching out. Kindly restart the aircraft and the remote controller and rry again. Also, try refresh the firmware for your DJI Neo using DJI Assistant 2. You may refer to the release note using the link shared below for the firmware details :
[ https://dl.djicdn.com/downloads/neo/20240929/DJI_Neo_Release_Notes_en_20240929.pdf ].

FYI That PDF is already outdated as it is showing the old version of the DJI Fly App.
2024-10-16
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Mauriz83
lvl.1
Flight distance : 529229 ft
Italy
Offline

DJI Natalia Posted at 10-16 03:42
HI there, thank you for reaching out. Kindly restart the aircraft and the remote controller and rry again. Also, try refresh the firmware for your DJI Neo using DJI Assistant 2. You may refer to the release note using the link shared below for the firmware details :
[ https://dl.djicdn.com/downloads/neo/20240929/DJI_Neo_Release_Notes_en_20240929.pdf ].

HI,

Thanks for the reply.
I connected my other two batteries (I have the fly more combo version) and with another one it also prompted the update.
Probably the battery firmware has actually been updated, because the only battery where it didn't ask me to update is probably the one I used to do the last update in the past.

I haven't received any more update requests.

Thank you.
2024-10-16
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DJI Natalia
Administrator
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Mauriz83 Posted at 10-16 05:49
HI,

Thanks for the reply.

Hi there, thank you for the update shared and we're glad to hear that the issue has been solved. DO not hesitate to contact us back if there's any further inquiry.

Thank you for your continued support!
2024-10-18
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