https://youtu.be/nOsw5h4acog?si=tT8jvoDWHZg_yJwV

No tree or drone was hurt!

Srđan Marković Posted at 10-16 08:31
https://youtu.be/nOsw5h4acog?si=tT8jvoDWHZg_yJwV

My girlfriend used the RC-N3 control to fly Neo. The battery was almost empty, and Neo started its Return to Home (RTH) feature. My girlfriend didn't cancel the RTH, and this happened: Neo survived.

Gotta watch out for those pesky trees, they just love eating quads

Srđan Marković Posted at 10-16 08:33
My girlfriend used the RC-N3 control to fly Neo. The battery was almost empty, and Neo started its Return to Home (RTH) feature. My girlfriend didn't cancel the RTH, and this happened: Neo survived.

Hi there, we are sorry to know about the accident. May I ask if you're able to retrieve the drone? If yes, we recommend you submit a repair case and send it back for further diagnosis. https://repair.dji.com/us/repair/index If not, you can submit a flyaway case and our team will provide a solution accordingly. If there is a doubt about the accident, data analysis can also be applied as long as the drone is within the warranty period. https://repair.dji.com/us/repair/flyaway

DJI Tony Posted at 10-17 01:41
Hi there, we are sorry to know about the accident. May I ask if you're able to retrieve the drone? If yes, we recommend you submit a repair case and send it back for further diagnosis. https://repair.dji.com/us/repair/index If not, you can submit a flyaway case and our team will provide a solution accordingly. If there is a doubt about the accident, data analysis can also be applied as long as the drone is within the warranty period. https://repair.dji.com/us/repair/flyaway

Drone is OK without any damage. Thank you

Srđan Marković Posted at 10-17 06:08
Drone is OK without any damage. Thank you

Glad to hear that.
If you have any further questions, feel free to contact us. Have a nice day!