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582 8 2024-10-18
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Doosan
lvl.2
Flight distance : 494734 ft
Netherlands
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Can not have live chat with DJI ?
2024-10-18
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DJI Susan
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Hello, thank you for your inquiry. You can contact our support for further help through the following link.
https://support-chat.dji.com/?ch ... mp;from=supportpage
2024-10-18
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fans2de703da
New
United States
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What app do i need
2024-11-15
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DJI Wanda
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Hi, there
You don't need to download any app.
Just click the link and follow the instructions to report the issue.
Thanks for your understanding.
2024-11-16
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dt1070
lvl.1
United Kingdom
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Hi all, I am fitting new external antennas to my rc2, however once I opened up the rc2 I see two more internal antennas, so what are these for ? Also should I leave the original external antennas and change out the internal ones and make them external.?this would mean four external antennas,
2024-12-3
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dt1070
lvl.1
United Kingdom
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2024-12-3
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DJI Mindy
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dt1070 Posted at 12-3 06:27
Hi all, I am fitting new external antennas to my rc2, however once I opened up the rc2 I see two more internal antennas, so what are these for ? Also should I leave the original external antennas and change out the internal ones and make them external.?this would mean four external antennas,

Hi dt1070, thanks for reaching out.

DJI RC 2 integrates two built-in and two external antennas, supporting a dual-transmitter quad-receiver system. This doubles the number of both transmitter and receiver antennas compared to the previous generation RC, enhancing signal strength and further improving transmission performance for smooth control and safer flights.

Please rest assured to use it without replacing. For more information you can check from our official website: https://www.dji.com/rc-2

If you need further assistance, please don't hesitate to contact us. Thanks for your great support and have a wonderful day.


2024-12-3
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djiuser_JEw89LQRiBtn
lvl.1
Australia
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CAn I speak with someone regarding payments not being processed for care referesh return
1-8 12:16
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DJI Natalia
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djiuser_JEw89LQRiBtn Posted at 1-8 12:16
CAn I speak with someone regarding payments not being processed for care referesh return

Hi there. Sorry for the inconvenience. Have you previously contacted our customer service? If so, please provide us with the relevant case number or ticket number so that we can offer further assistance. If not, we kindly ask you to describe your issue in detail so that we can assist you more effectively.

1-8 13:30
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