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Screen become darker after 20s recording
835 10 2024-10-23
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HAYHOT
lvl.3
Vietnam
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Hi my loves, my friend has an issue with osmo actio pro 5, after 20s recording, the screen becomes darker and darker. Only 1 minute he can not see the screen. He is a youtuber and he asked me. I hope someone can tell me what happen with his osmo action pro 5. Thanks so much my loves
2024-10-23
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Iancraig10
First Officer
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United Kingdom
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Turn off ‘Never’ in the option to keep screen on and set it to 10 minutes instead.

They all do it and it’s a pain. DJI seem to think that we’re saving our screen from burn in and wearing out by dimming it even in the ‘always on’ mode. Daft!
2024-10-23
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DJI Gamora
Administrator
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Hi there,

Thank you for reaching out. Can you confirm what the outcome of the video he recorded was? Was it dark as well when you replayed it? This seems like the screen might have gone into Auto Sleep mode while recording. If the footage is not affected, this is normal. We are looking forward to your response for further assistance. Thank You
2024-10-23
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Fishycomics
Captain
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United States
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Turn on camera
swipe down, and watch the screen dim in ten seconds.

DJI does not own a DJI camera to test out they own the forum, nothing more

As Iancraig mentions what we learned , to set the screen record  to up to 10 minutes
while recording swipe down and choose up to then minutes
2024-10-23
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HAYHOT
lvl.3
Vietnam
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Fishycomics Posted at 10-23 03:17
Turn on camera
swipe down, and watch the screen dim in ten seconds.

Thank you so much my love. This works
2024-10-23
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HAYHOT
lvl.3
Vietnam
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DJI Gamora Posted at 10-23 00:59
Hi there,

Thank you for reaching out. Can you confirm what the outcome of the video he recorded was? Was it dark as well when you replayed it? This seems like the screen might have gone into Auto Sleep mode while recording. If the footage is not affected, this is normal. We are looking forward to your response for further assistance. Thank You

the outcome video is still normal. but the screen while recording is dark, it is so hard for his eye. He already sets "the screen never off" and this happened.
2024-10-23
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HAYHOT
lvl.3
Vietnam
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Iancraig10 Posted at 10-23 00:45
Turn off ‘Never’ in the option to keep screen on and set it to 10 minutes instead.

They all do it and it’s a pain. DJI seem to think that we’re saving our screen from burn in and wearing out by dimming it even in the ‘always on’ mode. Daft!

yes, your advice is working. thanks so much my love
2024-10-23
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DJI Gamora
Administrator
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HAYHOT Posted at 10-23 08:42
yes, your advice is working. thanks so much my love

Hi HAYHOT,

That's great to know you have gotten the needed assistance.

If you have any other questions, kindly let us know. Thank You, have a great day!
2024-10-26
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danielock
lvl.3
Netherlands
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A possible fix for vlogging or using when recording for long time is to use the bluetooth remote keeping the remote off camera (say in your pocket) and hit one of the buttons to wake up the screen at 100% again.

Daniel.
2024-10-26
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DJI-ytao
DJI R&D Squad
Flight distance : 1209413 ft
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Hong Kong
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Thanks for the feedback, we will get the dim issue optimized by firmware update.
2024-10-27
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DJI-ytao
DJI R&D Squad
Flight distance : 1209413 ft
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Hong Kong
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Hi HAYHOT, we optimized dim issue in firmware 01.02.0330.
and the firmware is  Gray released.

you can always click Mimo- Me account- about DJI Mimo- check firmware updates during gray released and get the firmware now.
2024-11-7
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