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Want to find the owner of a lost DJI Avata
134 5 10-23 12:30
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freedom2000
lvl.3
Flight distance : 519747 ft
France
Offline

Hi all,

A friend of mine found into a forest in France, a lost DJI Avata.
This drone has no legal identification nor phone number (We are in France , These info should be present on the avata...).
So the only solution to find the owner is probably with DJI "activation" process.
Please help us to identiy the owner of this drone. Is there a simple way ?

Thanks
10-23 12:30
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freedom2000
lvl.3
Flight distance : 519747 ft
France
Offline



I do have this QR code I can't read it...
10-23 12:43
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yogi053
First Officer
Flight distance : 26104915 ft
United Kingdom
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Can you read the Serial No.? Contact Dji and they should be able to help in returning said Avata.
10-23 23:31
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freedom2000
lvl.3
Flight distance : 519747 ft
France
Offline

yogi053 Posted at 10-23 23:31
Can you read the Serial No.? Contact Dji and they should be able to help in returning said Avata.

Yes I can read it.

I have contacted DJI support online. They gave me the email of the owner . Thanks for your help.
10-24 01:38
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DJI Diana
Administrator
Flight distance : 2408 ft

Offline

Hi there,
thank you for reaching out.

Please reach out to our support team at the DJI Support page and provide the serial number located in the battery compartment of the aircraft. The relevant team will then get in touch with the owner. We appreciate your cooperation.
10-24 23:19
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yogi053
First Officer
Flight distance : 26104915 ft
United Kingdom
Offline

freedom2000 Posted at 10-24 01:38
Yes I can read it.

I have contacted DJI support online. They gave me the email of the owner . Thanks for your help.

Je vous en prie.
10-24 23:23
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