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Is DJI care transferable??
408 3 2024-10-24
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snorkel
lvl.4
Flight distance : 452592 ft
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United States
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Hi,
Does anyone know if DJI care is transferable?
I am upgrading to the OA5 and need to sell my OA4s and one of them has 2 years of DJI Care.
is it transferable to a new owner of the camera?

Thanks,

Tony


2024-10-24
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Fr4p4d1ngu3
lvl.3
France
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Hi

In the documentation, it says it is bound to the serial number, not the user.
So next user can use it.
This said, you can't use it on your new camera.
2024-10-24
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Hallmark007
Core User of DJI
Flight distance : 12400594 ft
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Ireland
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Simply put yes it follows the product.
2024-10-24
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DJI Natalia
Administrator
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Hi there! Thank you for sharing your concern. Please kindly take note that both units for DJI Care transfer must be the same and your service plan has not expired.

If you would like to contact our online service, you could also visit https://www.dji.com/support?site=brandsite&from=nav

Thank you for your understanding, your cooperation is greatly appreciated.
2024-10-24
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