Dear madam/sir,

The dji Fly App CEOs crashing on my iPhone 15 Pro whenever I try to connect to the Mini 3 Pro and happens when I attempt to upload photos to the phone from the drone. It connects alright but when I go to upload it just crashes back to the phone’s Home Screen. Why is this? Especially on a phone I got only last February.
Thanks for your time. Patrick Walsh

Hello. You can refer to the following suggestions.
(1) Please clear the mobile phone cache and ensure that the mobile phone has enough storage available (10G or more is recommended). Hard restart the mobile phone.
(2) Check the App version, if the app is not the latest version, then it is recommended to update the app to the latest version. https://www.dji.com/downloads/djiapp/dji-fly
(3) Please clear the cache from the app itself for testing. Please remember to back up App data (if required);
(4) Cross-test with another compatible mobile device to check whether it is caused by the compatible issue
Please keep us updated if the issue persists.

Thanks

Padgo Walsh Posted at 10-26 23:10
Thanks

You're welcome. We are glad we could assist you. If you have any more questions or need further help, feel free to ask.