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FPV Controller 2 Issues
239 5 10-27 09:57
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Drone.je
lvl.2
Flight distance : 712231 ft
Jersey
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I have just opened a brand new FPV combo and I cannot connect the contoller, it just will not sync with drone or goggles.

Goggles and drone connect fine but controller just flashes and beeps

I have tried to update the controller on assist but the auto updater gets stuck on 50% and when I try both available controller updates, they both state control needs more than 30% battery but the controll battery is fully charge...

Very odd so please send some form of help!
10-27 09:57
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DJI Natalia
Administrator
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Hi there, thank you for reaching out and we do apologize for the trouble. Kindly follow the steps below to link your all three aircraft, goggles and remote controller so that you can activate your aircraft and start your first flight. You may also refer to the User Manual ( page 14 ) for informations :


If the issue still persists, kindly share us a video recordingly shwoing the whole process for us to check further and provide you an accurate resolution.  Rest assured that we're committed to providing the best experience for our users.

Please keep us posted. Thank you for understanding.
10-28 01:53
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Drone.je
lvl.2
Flight distance : 712231 ft
Jersey
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DJI Natalia Posted at 10-28 01:53
Hi there, thank you for reaching out and we do apologize for the trouble. Kindly follow the steps below to link your all three aircraft, goggles and remote controller so that you can activate your aircraft and start your first flight. You may also refer to the User Manual ( page 14 ) for informations :
[view_image]

OK, I have done this many times now.

The goggles and the FVP drone connect with no issues. The controller will not connect with the FPV drone.

That is the video explained. They just keep searching for each other.

Can you please answer with a solution rather than providing me with instructions included in the instructions?

Can you also explain why I am getting to 50% when trying to update the controller on Assistant 2 then it's failing due to error code (1-2-6) and states "update failed.: 0x0200000000000000000"

Then I try and manually upload on the other two options, V 02.00.0900 and V02.00.1000 and they both will not allow me to update and states the controller needs more than 30% battery but the battery is fully charged.
10-28 11:07
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DJI Natalia
Administrator
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Drone.je Posted at 10-28 11:07
OK, I have done this many times now.

The goggles and the FVP drone connect with no issues. The controller will not connect with the FPV drone.

Hi there, thank you for sharing this additional informations and we're truly sorry for the inconvenience caused. Kindly retsrat the computer and reinstall DJI Assistant 2 ( DJI FPV Series ). If the update failes several times using DJI Assistant 2,  the best course of action would be to submit an online repair request here: {https://repair.dji.com/repair/index}. If you need assistance with creating a ticket, you may contact DJI support at https://www.dji.com/support. We understand that this is not the answer that you look forward to, but this would be the best thing to do in this situation. In addition, warranty service can be claimed depending on the result of the Damage Assessment.

Your kind understanding is appreciated and thank you for your continued support.
10-28 22:23
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Ron Cabs
New
Netherlands
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Hello! Can i ask help how can i calibrate my dji controller 3 with iphone 13 promax?
11-4 05:23
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DJI Natalia
Administrator
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Ron Cabs Posted at 11-4 05:23
Hello! Can i ask help how can i calibrate my dji controller 3 with iphone 13 promax?

Hi there, thank you for reaching out. Please refer to the link below for instructions on how to calibrate your remote controller.

{ https://support.dji.com/help/con ... ;paperDocType=paper }

Do not hesitate to contact us back if there's any further inquiry. Thank you for your understanding and support!
11-4 23:45
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