Gimbal dropping to low left after starting.
126 1 2024-10-28
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Arpit
lvl.1
India
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I have had the Mavic 2 zoom. It was totally fine till yesterday but some how mid flight its camera was tilted left both verically and horizontally i thought may be my hand touched the screen so i kept it back but when the next day i started my drone it did it's normal gimbal momvent and faced straight but as soon as the sound come indicating the drone is on,it again drops to the lower left by about 45 degrees . No gimbal overlord was showing every thing was normal but still the gimbal was tilted to hard left , i tried the auto calibaration it was succesfully done but again the cam tilted the same way after that the after 5m it was automatically corrected the i had my flight but after that when i went to fly it again same problem came and it is still tilted and not alignning itself ....i am new so here what i have tried...

-calibaration of gimbal ,and all the sensons, compass both in app and in the assisant 2 app on pc
-i refresed to the latest firmware
-could not fix with the manual yan and roll feature.

Every where its show that gimbal is normal but this is how it looks when it flys ..(pic)

I am out of warranty . so can some on suggest what to do.(thinking of doing the python(for calibiration) thing saw in youtube).
WhatsApp Image 2024-10-29 at 07.37.07_0fae9ab5.jpg
2024-10-28
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DJI Tony
Administrator
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According to India Import Policy, Drones are 'prohibited' except for R&D and defense use. There are no DJI Authorized Retail Stores in India to sell drones. Simple consultations is available but aftersales repair service cannot be provided. Thank you for understanding and cooperation.

Regarding the situation you mentioned, you can follow the steps below to troubleshoot:

1. First check whether the gimbal is in Follow mode.

2. Check whether the aircraft has been collided. If the gimbal is skewed after collision, you are suggested to contact the point of purchase to seek further assistance on this matter.

3. If the camera screen is skewed, please check whether the image transmission and the original footage are both skewed. If so, the issue may be caused by the abnormal horizontal angle of the gimbal. Please follow the troubleshooting steps listed below:

a. First check the wind velocity in the flight environment: The stabilization effect will be affected by strong wind. We recommend changing to another environment or waiting for some time before taking off again.

b. Please check with the control sticks: If the control stick is pushed with too much force, the aircraft speed will be high, which reduces the stabilization effect. It is recommended to push the control stick gently.

c. Please check whether the propellers are damaged or deformed. If there is any damage and deformation, it is recommended to replace the propellers. Verify that the two propellers on the same motor have the same batch number. Please use two propellers with the same batch number.

d. Ensure that the aircraft is not in S mode when flying.

e. Remove the microSD card from the aircraft. Place the aircraft in a stable status and restart it.

f. Please try with gimbal calibration, resetting gimbal parameters, and IMU calibration.

g. Connect the corresponding Assistant software for firmware updating (if the firmware is not the latest version) or refresh the firmware (if the firmware is the latest version).

4. Use the gimbal fine tune function. The adjustment range is ±1.5°. If this range is exceeded, you are suggested to contact the point of purchase to seek further assistance on this matter.

If the issue persists after the above methods have been used, you are suggested to contact the point of purchase to seek further assistance on this matter.
2024-10-29
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